Tytiana Fenneman
Portsmouth
Summary
I'm an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
PA
Amazon
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager
Dollar General
06.2022 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Leasing Agent
On-site property Management
03.2020 - 01.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Participated in property inspections to prepare for move-ins and move-outs.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Receptionist
World Financial Group
04.2019 - 02.2020
- I volunteered at this company before I actually worked for them.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
Diploma -
Lakeland high
Suffolk, Va06.2020
Skills
- Excel skills
- Appointment scheduling
- Ability to work independent
- Time management
- Organization skills
- Customer service skills
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking
- Critical thinking
- Problem resolution
Timeline
PA
Amazon
05.2024 - Current
Manager
Dollar General
06.2022 - 05.2024
Leasing Agent
On-site property Management
03.2020 - 01.2022
Receptionist
World Financial Group
04.2019 - 02.2020
Diploma -
Lakeland high
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon