Tyveil Chisholm
Alexandria
Summary
Experienced Customer Service Specialist with a proven track record of providing exceptional service and resolving issues in a timely manner. Skilled in communication, problem-solving, and building strong client relationships.
Overview
10
10
years of professional experience
Work History
Material Handler
GXO
Manassas, VA
07.2025 - Current
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Coordinated inventory management processes to ensure timely stock replenishment and accuracy.
- Implemented safety protocols to maintain compliance with industry standards and enhance workplace safety.
- Trained new employees on material handling procedures, tools, and safety regulations for improved performance.
Customer Service
Hawkins Glass
Lorton, VA
01.2023 - 07.2023
- Managed in-person and over-the-phone customer inquiries, enhancing overall customer satisfaction.
- Addressed and resolved escalated customer complaints promptly, maintaining high customer service standards.
- Provided product recommendations and assistance with order processing to enhance customer satisfaction.
- Coordinated with cross-functional teams to facilitate effective communication and resolution for customer issues.
Customer Service / Sales Associate
Dominion Electric
Arlington, VA
01.2021 - 01.2023
- Resolved customer inquiries promptly and efficiently, contributing to consistent high satisfaction levels.
- Resolved customer inquiries promptly and efficiently, ensuring high satisfaction levels.
- Processed transactions accurately and maintained inventory using POS systems, supporting smooth operations.
- Collaborated with team members to create engaging displays, enhancing store aesthetics and customer experience.
Auditor / Customer Service Rep
Coca Cola
Alexandria, VA
01.2019 - 01.2021
- Analyzed production schedule and customer orders to identify and prioritize items for gathering and movement.
- Processed and filled requisitions and work orders accurately to meet operational needs.
- Labeled materials with inventory information to ensure accurate stock tracking.
- Drove Pallet Jack to transfer items to staged destination. Check list for correct inventory to ensure all orders were sufficed.
- Conducted financial audits to ensure compliance with regulations and identify areas for improvement
- Addressed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
- Compiled comprehensive audit reports outlining findings and strategic recommendations for management consideration.
- Provided proactive customer service by addressing client needs and resolving issues efficiently
Customer Service / Auditor
4pFoods
Warrenton, VA
01.2018 - 01.2019
- Pack and load orders to loading dock Pick Orders according to Order List provided by manager
- Responsible for regular customer interactions and resolving inquiries efficiently and professionally.
- Conducted audits on accounts, ensuring accuracy and compliance with company policies.
- Utilized strong communication skills to provide exceptional service and exceed customer expectations.
Material Handler/Auditor
Southern Glazers
Houston, Texas
01.2017 - 01.2018
- Maintained and filled all goods, received notes and records of receipt
- Adequately packaged all ordered for safe delivery to our consumer.
- Operated equipment forklifts, order pickers in a self-efficient manner while loading and off loaning material.
- Preform and track necessary transactions that reflect product moving from one location to another.
- Material handling experience in a warehouse setting, utilizing equipment and following safety protocols.
- Proficient in conducting audits to ensure accurate inventory counts and proper documentation.
- Skilled in organizing and labeling materials for efficient storage and retrieval.
- Strong attention to detail, capable of identifying discrepancies and implementing corrective actions.
Education
Highschool Diploma -
Penn Foster
07-2026
Skills
- Forklift Experience
- Electric Power jack
- Cherry Picker
- 1 Communication
- 2 Problem-solving
- 3 Interpersonal
- 4 Multitasking
Timeline
Material Handler
GXO
07.2025 - Current
Customer Service
Hawkins Glass
01.2023 - 07.2023
Customer Service / Sales Associate
Dominion Electric
01.2021 - 01.2023
Auditor / Customer Service Rep
Coca Cola
01.2019 - 01.2021
Customer Service / Auditor
4pFoods
01.2018 - 01.2019
Material Handler/Auditor
Southern Glazers
01.2017 - 01.2018
Highschool Diploma -
Penn Foster