
Accomplished Senior Product Owner with over 15 years of experience in Agile delivery across federal, financial, and enterprise sectors. Proven ability to enhance delivery velocity by 85%, reduce blockers by 30%, and lead impactful modernization initiatives through effective servant leadership and cross-team collaboration. Proficient in Scrum, SAFe, and Agile methodologies, ensuring alignment among Scrum Masters, Subject Matter Experts, developers, testers, and leadership stakeholders.
· Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams
· Defined product workflows and collaborated with UX and development to enhance member experiences
· Streamlined project delivery by partnering with stakeholders to translate business needs into product requirements and prioritization
· Supported delivery teams through backlog refinement, planning, and execution alignment
· Managed product backlog and supported Scrum framework for monthly sprint releases
· Managed multiple scrum teams in Forest Service and a hands-on leader on different projects
· Guided Agile ceremonies, ensuring delivery of high-quality, value-focused increments
· Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions
· Supported multiple Agile teams within the Forest Service, guiding teams through all phases from discovery to delivery in alignment with organizational goals
· Collaborated closely with the stakeholder during the discovery phase to analyze business functionality, define workflows, and establish clear project roadmaps
· Partnered with UX Designers to translate business requirements into user-centric designs, applying Human-Centered Design (HCD) principles to enhance usability and adoption
· Facilitated discussions with Subject Matter Experts (SMEs) to identify pain points, analyze process inefficiencies, and propose actionable solutions to remove impediments
· Analyzed feedback and operational data to inform feature prioritization and roadmap updates
· Managed release planning and documentation, coordinating with deployment teams to ensure smooth and compliant production releases
· Served as a liaison between development teams and project stakeholders, fostering alignment, transparency, and continuous delivery of business value
· Led multiple Agile teams delivering projects under Freddie Mac’s high-visibility CSP program, coordinating Developers, QA, Analysts, and Operations
· Created and managed product backlogs aligned with business strategy and member needs
· Partnered with scrum team to prioritize backlogs, refine user stories, and align sprint goals with business value and program objectives
· Managed product dependencies, risks, and conceptual integrity across release trains
· Mentored and coached teams on Agile principles, risk mitigation, and dependency management, fostering self-organization and continuous improvement
· Managed quarterly FRE–CSS release testing and collaborated daily with integration teams to coordinate deployments and handle internal CRs
· Defined and tracked Agile metrics (velocity, burndown, release progress) using Jira, improving transparency and delivery predictability across all teams
· Refined user stories and aligned technical and business teams around feature value and priority
· Managed complex projects using a blend of traditional and Agile methodologies, ensuring delivery in alignment with enterprise standards and governance frameworks
· Coordinated execution across 16 cross-functional application teams, overseeing multi-stream 1-up/1-down integration efforts to ensure seamless end-to-end delivery
· Partnered with Product Owners and business stakeholders to refine and prioritize product backlogs, ensuring user stories were sprint-ready and aligned to business value
· Facilitated Agile ceremonies including sprint and release planning, daily stand-ups, sprint reviews, retrospectives, and code reviews to maintain consistent team rhythm
· Built and led high-performing teams across UI, Quality Reporting, and ETL/Database streams, promoting collaboration, accountability, and delivery excellence
· Identified, tracked, and mitigated project risks, dependencies, and impediments, driving proactive resolutions and maintaining delivery momentum
· Led quality assurance and validation efforts across multiple environments (DEV, SIT, DR, and To-Be-Prod) to ensure system stability and readiness before deployment
· Developed comprehensive test plans and test suites (~1,000 regression test cases), reducing overall execution time by 50% through optimization and reuse
· Performed functional, regression, connectivity, and operational readiness testing to validate system functionality, data integrity, and production resilience
· Conducted file system, user security, and database validations in upgraded environments to ensure compliance and access integrity
· Collaborated with development and project teams through daily and weekly review meetings to triage issues, track defects, and ensure timely remediation
· Created and maintained key QA documentation including Requirement Traceability Matrix (RTM) and Quality Center reports to track execution progress, failure rates, and pass percentages
· Directed testing initiatives and QA strategy, establishing standardized metrics, methodologies, and schedules to ensure consistent and high-quality releases
· Conducted root-cause analyses on test variances and documented corrective actions, driving continuous process improvement across QA cycles
· Performed internal audits to ensure adherence to operational procedures, quality standards, and regulatory compliance
· Served as the primary QA point of contact for all release activities, coordinating internal and external QA resources to ensure comprehensive coverage
· Utilized SQL for data validation, issue investigation, and verification of test results, recommending targeted corrective actions to technical teams
· Identified product risks and resource needs, developing mitigation plans and coordinating procurement within defined budget constraints
• SAFe Certified Product Owner / Product Manager (CPO/PM)
• Certified Scrum Master (CSM)
Jira, Confluence, Miro, SQL, Azure DevOps, GitHub, Jenkins, Figma