Valerie Csorba
Spotsylvania
Summary
Dynamic individual with hands-on experience in Caregiving, Shift Lead, and Food Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, quick learning, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
16
16
years of professional experience
Work History
Travel Advisor
Fora Travel
12.2024 - 04.2025
- Booked transportation using booking engines, made hotel reservations and collected payments to optimize trip planning.
- Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
- Provided travel brochures and publications to build relationships, drive more traffic and bookings and showcase expertise.
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
- Leveraged travel industry connections to fulfill client vacation desires for cruise, resort and tour packages.
Direct Support Professional
Valley Advantages LLC
04.2019 - 02.2021
- Assisted clients of all ages with daily living needs to maintain self-esteem general wellness, and safety
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
Key Holder
Dollar General
01.2020 - 03.2020
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Key Holder
Dollar General
10.2018 - 07.2019
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Direct Support Professional
Merakey
12.2018 - 04.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Transported clients to medical and dental appointments to provide support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Caregiver
All About You Homecare
11.2017 - 09.2018
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Direct Support Professional
Lakeshore Community Services
06.2017 - 10.2017
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Consumables Associate
Walmart
10.2014 - 08.2015
- Directed visitors throughout store layout and assisted customers in selection of various products.
- Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
- Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
- Developed strong rapport with customers and created positive impression of business.
Crew Member
McDonalds
08.2014 - 10.2014
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Server
Cooksburg Cafe
07.2009 - 09.2011
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Software Engineering
Southern New Hampshire University
New Hampshire08-2026
Skills
- Special needs and Autism support
- Conflict resolution
- Medication coordination
- Store operations oversight
- Staff training and development
- General maintenance
- Workplace safety
- Behavior redirection
- HIPAA compliance
- Cash handling accuracy
- Childcare proficiency
- Special-needs childcare
Timeline
Travel Advisor
Fora Travel
12.2024 - 04.2025
Key Holder
Dollar General
01.2020 - 03.2020
Direct Support Professional
Valley Advantages LLC
04.2019 - 02.2021
Direct Support Professional
Merakey
12.2018 - 04.2019
Key Holder
Dollar General
10.2018 - 07.2019
Caregiver
All About You Homecare
11.2017 - 09.2018
Direct Support Professional
Lakeshore Community Services
06.2017 - 10.2017
Consumables Associate
Walmart
10.2014 - 08.2015
Crew Member
McDonalds
08.2014 - 10.2014
Server
Cooksburg Cafe
07.2009 - 09.2011
Bachelor of Science - Software Engineering
Southern New Hampshire University
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