Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Csorba

Spotsylvania

Summary

Dynamic individual with hands-on experience in Caregiving, Shift Lead, and Food Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, quick learning, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

Travel Advisor

Fora Travel
12.2024 - 04.2025
  • Booked transportation using booking engines, made hotel reservations and collected payments to optimize trip planning.
  • Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
  • Provided travel brochures and publications to build relationships, drive more traffic and bookings and showcase expertise.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Leveraged travel industry connections to fulfill client vacation desires for cruise, resort and tour packages.

Direct Support Professional

Valley Advantages LLC
04.2019 - 02.2021
  • Assisted clients of all ages with daily living needs to maintain self-esteem general wellness, and safety
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.

Key Holder

Dollar General
01.2020 - 03.2020
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Key Holder

Dollar General
10.2018 - 07.2019
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Direct Support Professional

Merakey
12.2018 - 04.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Caregiver

All About You Homecare
11.2017 - 09.2018
  • Assisted patients with self-administered medications.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Direct Support Professional

Lakeshore Community Services
06.2017 - 10.2017
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Consumables Associate

Walmart
10.2014 - 08.2015
  • Directed visitors throughout store layout and assisted customers in selection of various products.
  • Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
  • Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
  • Developed strong rapport with customers and created positive impression of business.

Crew Member

McDonalds
08.2014 - 10.2014
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Server

Cooksburg Cafe
07.2009 - 09.2011
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Science - Software Engineering

Southern New Hampshire University
New Hampshire
08-2026

Skills

  • Special needs and Autism support
  • Conflict resolution
  • Medication coordination
  • Store operations oversight
  • Staff training and development
  • General maintenance
  • Workplace safety
  • Behavior redirection
  • HIPAA compliance
  • Cash handling accuracy
  • Childcare proficiency
  • Special-needs childcare

Timeline

Travel Advisor

Fora Travel
12.2024 - 04.2025

Key Holder

Dollar General
01.2020 - 03.2020

Direct Support Professional

Valley Advantages LLC
04.2019 - 02.2021

Direct Support Professional

Merakey
12.2018 - 04.2019

Key Holder

Dollar General
10.2018 - 07.2019

Caregiver

All About You Homecare
11.2017 - 09.2018

Direct Support Professional

Lakeshore Community Services
06.2017 - 10.2017

Consumables Associate

Walmart
10.2014 - 08.2015

Crew Member

McDonalds
08.2014 - 10.2014

Server

Cooksburg Cafe
07.2009 - 09.2011

Bachelor of Science - Software Engineering

Southern New Hampshire University
Valerie Csorba