Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager/Executive Assistant
Nodal Exchange, Tysons Corner VA
01.2021 - Current
Ensure the overall safety and cleanliness of the office, kitchen, and common areas
Facilitate day-to-day staff access, kept inventory of access passes and parking garage access for staff and office visitors.
Review and submit monthly invoices to accounting for monthly reconciliation.
Serve as the facilitator for meetings/ presentations and send agendas and follow up emails.
Developed and maintained filing systems, improving document retrieval and organization processes.
Managed office operations, ensuring compliance with company policies and procedures.
Evaluated office processes regularly, identifying areas for improvement to enhance operational effectiveness.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Organized spaces, materials and catering support for internal and client-focused meetings.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Executive Assistant to the CEO, President and Executive Vice President
ViON Corporation, Herndon, VA
01.2015 - 01.2020
Provided proactive, timely and thoughtful administrative support to the executive leadership team.
Handled calendars and travel itineraries to include booking travel through Concur travel system.
Draft business correspondence, communications, presentations, and agendas.
Planned meetings, events, etc. and set up/dial in for conference calls and webinars.
Prepared and submitted expense reports through the Concur system ensuring timely completion and compliance with all guidelines.
Worked with internal departments resolving day-to-day administrative challenges.
Ensured daily operational functions of assigned projects and initiatives were completed smoothly and efficiently.
Scheduled and receiving upper-level executives and guests.
Coordinated meetings and video conferences with internal and external organizations.
Liaison with HR to schedule interviews of candidates to coordinate with executive calendars.
Office Manager/Sr. Administrative Assistant
Base Technologies, Inc./CA Technologies
01.2005 - 01.2014
Served as the point of contact for all vendors; reconciled invoices; ordered all furniture, supplies, and office equipment; arranged for repairs; prepared offices for new staff; coordinated office functions and off-site meetings; coordinated telecommunications purchases/leases, programming, repairs for phone systems, pagers, cellular phones; and served as liaison with property managers.
Monitored office supply inventory and orders as necessary; ensured that received supplies were correct and expensed appropriately; provided set-up and maintained tidiness within department/storage rooms.
Responsible for some physical security issues at headquarters including visitor badges, and office suite access.
Managed the reception area, including training and supervision of front-desk assistant, greeting visitors, and responding to telephone and in-person request for information.
Facilitated working relationships with co-tenants and building management.
Opened, read, sorted, prioritized, and distributed incoming mail; ensured outgoing mail and packages were prepared properly and scheduled for delivery.
Coordinated corporate domestic/international travels when required.
Provided administrative support to the Operational executive staff.
Education
High School -
Charlottesville High School
Charlottesville, Virginia
Skills
Demonstrated expertise in meeting and event planning
MS Office Suite, Concur Travel Software, Epicor, Outlook, Cisco Webex Meeting, Slack and Skype