Valeska Belloza
Richmond
Summary
Customer-focused professional with experience in furniture sales and customer service. Skilled in assisting clients, answering inquiries, processing sales, handling complaints, and maintaining an organized showroom environment. Known for strong communication skills, patience, and the ability to deliver a positive customer experience in both busy and slow shifts.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Luxury Furniture
Chesterfield
12.2023 - Current
- Assisted customers in selecting luxury furniture pieces for their homes.
- Demonstrated product features and benefits to enhance customer experience.
- Collaborated with team members to maintain an organized sales floor.
- Provided exceptional customer service by addressing inquiries and concerns.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Cashier
Burlington Coat Factory Distribution Center
Chesterfield
11.2025 - 12.2025
- Processed customer transactions efficiently at the Burlington Coat Factory Distribution Center.
- Maintained accurate cash drawer balances throughout shifts to ensure accountability.
- Collaborated with team members to handle high-volume customer service demands.
- Followed safety protocols to maintain a secure working environment for staff and customers.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Science - Architectural & Engineering
John Tyler Community College
Chester, Virginia, VA 08.2023 - 12.2025
Skills
- Architectural design
- Customer service
- Team collaboration
- Attention to detail
- Positive and professional
- Meeting deadlines
- Time management
- Listening skills
- Energetic self-starter
- Reliable and punctual
- Friendly and outgoing
- Hospitality and accommodation
- Verbal and written communication
- Goal oriented
- Adapt to diverse groups
Accomplishments
- Participated in Mission Tomorrow Program
- Graduated with honors.
- Phi Theta Kappa member
- Grasp Last Dollar Scholarship
- Bilingual in Spanish & English
Timeline
Cashier
Burlington Coat Factory Distribution Center
11.2025 - 12.2025
Sales Associate
Luxury Furniture
12.2023 - Current
Associate of Science - Architectural & Engineering
John Tyler Community College
08.2023 - 12.2025