Vanessa Brenes
Chesterfield
Summary
Dynamic and dedicated professional with extensive experience as a Lead Dental Assistant at Virginia Family Dentistry. Proven ability in appointment scheduling and patient management, enhancing clinic efficiency. Strong team collaboration and exceptional customer service skills foster positive patient relationships, ensuring high-quality care and satisfaction. Proficient in administrative tasks and strong organization and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Virginia Family Dentistry
10.2021 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized and organized dental instruments to maintain a safe environment.
- Managed appointment scheduling to optimize clinic workflow and patient flow.
- Supported dentists by providing timely assistance with various treatments and procedures.
- Educated patients on post-operative care and oral hygiene practices.
- Maintained accurate patient records in electronic health record systems.
- Collaborated with team members to ensure high-quality patient care standards.
- Conducted inventory checks and managed supplies for dental practice efficiency.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
Server
Los Panchos Mexican Grill & Bar
12.2020 - 05.2024
- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Coordinated with kitchen staff to ensure timely order fulfillment and quality presentation of meals.
- Managed multiple tables efficiently, demonstrating strong multitasking and time management skills.
- Trained new servers on menu items, service standards, and restaurant policies to maintain consistency.
- Assisted in resolving customer complaints promptly to uphold restaurant reputation and guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front Desk Receptionist
Midlothian Children's Dentistry
10.2022 - 01.2023
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Welcomed and registered guests, ensuring a smooth check-in experience.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Conducted thorough verification of patient insurance details to ensure accuracy and compliance with healthcare regulations.
Education
Dental Hygiene
J. Sargeant Reynolds Community College
Richmond, VA05-2026
Skills
- Appointment scheduling
- Digital X-ray expertise
- Team collaboration
- Patient management
- Time management
- Customer service
- Cash handling
- Telephone etiquette
- Data entry
- Verbal and written communication
- Administrative skills
- Call forwarding
Certification
- Certified Dental Assistant
- X-ray certified
- CPR Certified
- BLS Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Midlothian Children's Dentistry
10.2022 - 01.2023
Lead Dental Assistant
Virginia Family Dentistry
10.2021 - Current
Server
Los Panchos Mexican Grill & Bar
12.2020 - 05.2024
Dental Hygiene
J. Sargeant Reynolds Community College
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