Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Vanessa R. Johnson

Richmond

Summary

Dynamic Mobil Phlebotomist Team Lead at American Health Associates, specializing in specimen collection and regulatory compliance. Demonstrated success in training and evaluating teams, ensuring quality assurance, and optimizing operational efficiency. Effective communicator skilled in conflict resolution and upholding patient confidentiality, fostering excellence in healthcare delivery.

Overview

39
39
years of professional experience

Work History

Mobil Phlebotomist Team Lead

American Health Associates
Richmond
01.2021 - Current
  • Require professional training for all phlebotomists.
  • Schedule Phlebotomists for morning coverage as needed to cover for vacation, sick leave, and other contingencies.
  • Ensure morning routines are completed as scheduled.
  • Ensure that all mileage sheets are complete, and daily logs are fax and sent to the designated recipient.
  • Rearrange schedules as needed to compensate for call offs/unable to obtains (UTO).
  • Advise Regional Operation Manger within 24 hours regarding concerns of phlebotomist failure to follow pertinent policies or procedures.
  • Complete yearly technical evaluation of all Phlebotomists which involves monitoring routine morning run.
  • Evaluate Phlebotomists following suspension due to improper conduct or error.
  • Ensure that all Phlebotomists train on AHA web products.

Mobil Phlebotomist

American Health Associates
Richmond
01.2017 - 01.2021
  • Provide routine/time/on call phlebotomy service for LT/AL facilities.
  • Collect venous blood and urine specimens and process blood samples using centrifuge.
  • Verify correct patient information and ensure accurate labeling of specimens.
  • Draw resident labs at assisted living facilities, nursing, and group homes, and at their residence.
  • Efficient in transporting specimens to the laboratory, centrifuge, label, process, and pour off samples when needed.
  • Order lab test and update patient demographics into the laboratory computer system.

Conflict Assistant

McGuireWoods LLP
Richmond
01.2017 - 01.2019
  • Communicated with lawyers and staff regarding questions specifically related to conflict checks, highlighted any missing information from the request form, and validated the requirements with the lawyer or attorney support team members requesting the report.
  • Updated data in the conflict database as necessary and conducted corporate research using internal and external information resources to confirm the accuracy of the information.
  • Provided coverage of the department functions during work and remotely after hours and weekends as needed.
  • Protected and maintained any sensitive, privileged, financial and/or proprietary confidential information.

Specimen Accessioner/Data Entry

American Health Associates
Richmond
01.2016 - 01.2018
  • Processed bodily fluids, including centrifugation for serum extraction, ensuring quality control.
  • Identified and resolved discrepancies in specimen logs and documentation.
  • Verified patient information on requisitions against specimens, documentation discrepancies for quality assurance.
  • Accurately barcoded and aliquoted specimens to uphold specimen integrity throughout processing.
  • Managed shipments, maintaining proper storage conditions for specimens according to temperature guidelines.
  • Ensured precise data entry and specimen labeling to uphold laboratory standards.
  • Assisted in training new accessioners in laboratory protocols and safety procedures.

Business Intake Coordinator, Client Corporate Researcher

Hunton & Williams
Richmond
01.2003 - 01.2016
  • Worked with the Business Intake & Conflict Attorney’s and other BIC team members, prioritize the queue of new business and conflict search requests.
  • Performed preliminary and final conflict checks in the firm’s conflict database, analyzes conflict data, validated information and prepared reports for attorney review.
  • Assisted attorneys in the interpretation of the conflict report results.
  • Gathered information required to draft, revise, and distribute firm-wide ethical walls (regarding a conflict or potential conflict between two or more client, or a conflict between a client or proposed client and a new hire or existing personnel).
  • Completed special projects assigned by various members of staff.
  • Processed new client and new matter intake forms including identifying conflicts of interest and working with Conflicts Attorney to clear conflicts.
  • Researched new prospective clients and related parties using firm databases and web-based applications.
  • Responded to calls, emails and workflow requests from firm attorneys, paralegals, and legal secretaries regarding the new business intake process.
  • Updated the conflict database with relevant formation.

Records Management Coordinator

Hunton & Williams
Atlanta
01.2000 - 01.2003
  • Accountable for the effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures.
  • Maintained database to track stats and facilitate accurate retrieval of information.
  • Reviewed and processed new business, conflict checks and change forms.
  • Provided database training for Legal Management Systems (LMS).
  • Assisted in orientation, training, and cross training of new employees.
  • Performed special project as assigned, including testing and evaluation regarding proposed new methods and procedures.

Records Management Assistant

Hunton & Williams
Atlanta
01.1995 - 01.2000
  • Responsible for 150+ attorneys, staff and client files at all stages including creating, distribution usage, retention, storage, retrieval, protection, and final disposition.
  • Initiated and maintained Records Management Protocol Procedures for the firm.
  • Reorganized 3000+ client files in the records center to alpha-numeric order.
  • Assist legal staff in document management and production.

Records Management Assistant

Hunton & Williams
Richmond
01.1987 - 01.1995
  • Managed 500+ attorneys, staff and client files at all stages including creating, distribution, usage, retention, storage, retrieval, protection, and final disposition.
  • One of four members sent to the Hunton & Williams Knoxville office to aid in reorganizing and cataloging their files.
  • Developed Off-Site Filing Procedures for the Records Department.

Education

Business Administration -

Brightpoint Community College
Chester, VA
08.2025

Phlebotomy Certificate -

Petersburg Adult Technical Center
Petersburg, VA
06.2017

ABA – Approved Paralegal Certificate - Corporate/Business Transactions

NCPT: The National Center for Paralegal Training
Atlanta, GA
09.2002

Skills

  • Microsoft Office Suite
  • Legal research tools
  • Learning management systems
  • Data analysis and reporting
  • Internet research techniques
  • HIPAA compliance
  • Quality assurance
  • Specimen collection and storage
  • Recording data
  • Venipuncture and capillary puncture
  • Data analysis
  • Client communication
  • Laboratory procedures
  • Conflict resolution
  • Records management
  • Team leadership
  • Regulatory compliance
  • Ethical research
  • Infection control
  • Patient confidentiality
  • Health and safety
  • Blood collection
  • Communication
  • Blood culture collection
  • Skin puncture
  • Venipuncture expertise
  • Patient care
  • Specimen preparation
  • Order of draw
  • Capillary puncture
  • Specimen handling
  • Specimen labeling procedures

Affiliations

  • Richmond Paralegal Association, 01/01/09 - 12/31/10
  • ARMA (Association of Records Management & Administrators), 01/01/96 - 12/31/00

References

References available upon request.

Timeline

Mobil Phlebotomist Team Lead

American Health Associates
01.2021 - Current

Mobil Phlebotomist

American Health Associates
01.2017 - 01.2021

Conflict Assistant

McGuireWoods LLP
01.2017 - 01.2019

Specimen Accessioner/Data Entry

American Health Associates
01.2016 - 01.2018

Business Intake Coordinator, Client Corporate Researcher

Hunton & Williams
01.2003 - 01.2016

Records Management Coordinator

Hunton & Williams
01.2000 - 01.2003

Records Management Assistant

Hunton & Williams
01.1995 - 01.2000

Records Management Assistant

Hunton & Williams
01.1987 - 01.1995

Business Administration -

Brightpoint Community College

Phlebotomy Certificate -

Petersburg Adult Technical Center

ABA – Approved Paralegal Certificate - Corporate/Business Transactions

NCPT: The National Center for Paralegal Training

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Vanessa R. Johnson