Bilingual Dedicated receptionist with strong skills in patient interaction and customer service. Proven ability to manage multi-line phone systems and ensure seamless operations, contributing to positive patient experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Old dominion Pediatrics
North chesterfield
10.2025 - Current
Greeted patients warmly, ensuring positive first impressions.
Managed multi-line phone system for efficient appointment scheduling.
Handled insurance verification processes for seamless patient visits.
Maintained cleanliness and organization of reception area consistently.
Answered incoming calls, took messages, and transferred calls to relevant departments.
Completed day-to-day duties accurately and efficiently.