Summary

Overview

Work History

Education

Skills

Assessments

Additional Information

Timeline

Veronica McKenna

Bealeton

Summary

Guest Experience Specialist with6 years experience in Customer Service. Looking for a remote work from home position within a company that offers both advancement and new skill set opportunities. Qualifications for this Position include:
Very Good Interpersonal Skills- To quickly build relationships with Clients
Coachable and Eager to learn new Skills

Overview

16

16

years of professional experience

Work History

Guest Experience Specialist

Petco

09.2023 - Current

I am a Cashier with the following skill set
Cash Handling
Register Operation
Customer Service

CEO/Owner

Fire Cat Candles

09.2023 - Current

Started my own Candle Company
Entrepreneurial mindset
Goal Oriented
Positive Attitude

Household Manager

McKenna Household

07.2009 - Current

Good Time Management
Communication skills
Prioritizing Tasks by Importance
Computer Skills
Great Social Skills
Good Phone Etiquette
Creative Thinker
Responsible
Dependable
Coachable

Education

Some College - Marketing

McIntosh College

Dover, NH

08.2002

Skills

Upselling (6 years)
Customer Service (6 years)
Cash Handling (6 years)
Computer Skills

Fundraising (6 years)
Microsoft Excel
Microsoft Word
POS

Assessments

Work style: Reliability — Proficient
April2024
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References Available Upon Request

Timeline

Guest Experience Specialist

Petco

09.2023 - Current

CEO/Owner

Fire Cat Candles

09.2023 - Current

Household Manager

McKenna Household

07.2009 - Current

Some College - Marketing

McIntosh College