Veronica Moreno-Gonzalez
Alexandria
Summary
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Mimi's Handmade Ice Cream
03.2025 - 10.2025
- Collaborated with team members to ensure timely product delivery during peak hours.
- Greeted incoming customers and provided reliable, friendly customer service.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Server
Bob and Ediths Diner
03.2023 - 05.2024
- Provided exceptional customer service in fast-paced dining environment.
- Trained new servers on menu items and restaurant procedures to enhance team performance.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
Server
Bob and Ediths Diner
11.2021 - 01.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Processed payments and completed register transactions accurately.
- Used focus and memorization skills to keep track of tables and remember orders.
Education
High School Diploma -
Falls Church High School
Falls Church06.2022
Skills
- Strong work ethic
- Customer service
- Teamwork
- Cash handling
- Guest engagement
- Performance improvement
- Patience and empathy
- Cleaning and organization
Languages
Spanish
English
Timeline
Ice Cream Server
Mimi's Handmade Ice Cream
03.2025 - 10.2025
Server
Bob and Ediths Diner
03.2023 - 05.2024
Server
Bob and Ediths Diner
11.2021 - 01.2023
High School Diploma -
Falls Church High School