Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Zambrano Sorto

Alexandria

Summary

Dedicated housekeeper with a strong background in maintaining cleanliness at Greenspring Retirement Community. Proven expertise in sanitation and organization, ensuring a spotless environment. Recognized for exceptional teamwork and customer service, consistently enhancing resident satisfaction through diligent cleaning practices and attention to detail. Skilled in efficient supply restocking and surface cleaning.

Experienced with preparing ingredients and maintaining kitchen organization. Utilizes strong culinary skills to support line cooks and ensure smooth kitchen operations. Track record of effectively managing time and resources in high-pressure environments.

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Overview

13
13
years of professional experience

Work History

Housekeeper

Greenspring Retirement Community
05.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned residents rooms by vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for residents through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down hallway furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Housekeeper

P&R Enterprise
07.2016 - Current
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained all level of Virginia Hospital Center clean.
  • Cleaned rooms and disposed of trash.
  • Cleaned John Marshall bank.
  • Cleaned all offices and front desk as well as maintaining bathrooms and kitchens clean.
  • Cleaned all other offices in building including parking garage.

Dry Cleaner

Zips Dry Cleaners
08.2018 - 02.2024
  • Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
  • Sorted and counted articles removed from dryers to fold, wrap or hang items.
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
  • Used pressing machines and hand irons on appropriate garments.
  • Started washers, dry cleaners, driers or extractors and regulated machine processes.
  • Ensured timely delivery of completed orders by managing pickup and drop-off schedules effectively.
  • Trained new employees in proper equipment usage, safety procedures, and customer service best practices, ensuring high-quality team performance.
  • Used hand and machine markers to receive and mark articles for laundry or dry cleaning.

Prep Line Cook

Chipotle
03.2012 - 11.2013
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
  • Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
  • Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.

Education

Instituto Nacional De Chirilagua
Chrirligua, San Miguel, El Salvador

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning and organization
  • Food handling
  • Cooking
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Frying
  • Cooking techniques
  • Knife skills
  • Sanitation
  • Supply restocking
  • Surface cleaning
  • Hospitality and service industry background

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Housekeeper

Greenspring Retirement Community
05.2024 - Current

Dry Cleaner

Zips Dry Cleaners
08.2018 - 02.2024

Housekeeper

P&R Enterprise
07.2016 - Current

Prep Line Cook

Chipotle
03.2012 - 11.2013

Instituto Nacional De Chirilagua

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Veronica Zambrano Sorto