Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronika Matsievich

Fredericksburg,VA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Content Creator

Social Media
05.2014 - Current
  • Increased website traffic by consistently producing high-quality, SEO-optimized content.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Collaborated with cross-functional teams to produce engaging multimedia content for both online and offline channels.
  • Maximized audience reach by strategizing and executing targeted email marketing campaigns.
  • Optimized conversion rates through the creation of persuasive landing pages and product descriptions.
  • Developed strong relationships with industry influencers, securing valuable guest blogging opportunities.
  • Secured higher search engine rankings with a data-driven approach to keyword research and optimization efforts.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Ensured compliance with copyright laws through diligent attribution practices when utilizing external sources in content creation projects.
  • Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
  • Applied current editing and photography tools to tell great stories.
  • Implemented strategies and tactics to grow followers on social media channels.
  • Conducted online research to obtain relevant information and materials.
  • Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.

Administrative Assistant

Impasto Italian Bakery
09.2017 - 12.2021
  • Directed customer communication to appropriate department personnel and offered information to resolve inquires, boosting customer satisfaction.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Makeup Artist

Bare Minerals
09.2015 - 06.2016
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations ensuring high-quality results.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Streamlined appointment scheduling and management processes, improving overall efficiency in studio.
  • Maintained hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
  • Provided top-notch customer service.
  • Handled basic daily administrative needs.

Sales Associate

Belk
03.2015 - 05.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.

Teaching Assistant

Bright Beginnings Preschool & Daycare
08.2013 - 08.2015
  • Improved overall class participation by implementing group activities and project-based learning.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Assisted lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
  • Managed classroom behavior effectively, creating positive learning atmosphere conducive to academic success.
  • Contributed to development of new curriculum materials, enhancing quality of instruction within department.
  • Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within school community.
  • Organized classroom to keep area well-maintained and organized.

Education

High School Diploma -

Western Albemarle High School
Crozet, VA
05.

Associate of Arts -

Piedmont Virginia Community College
Charlottesville, VA

Bachelor of Science - Accounting

George Mason University
Fairfax, VA
08.2024

Associate of Arts -

Germanna Community College
Fredericksburg, VA
05.2019

Skills

  • Bookkeeping
  • Clerical Support
  • Invoice Processing
  • Scheduling
  • Data Entry
  • Reception oversight
  • Expense Reporting
  • Office Administration
  • Appointment Scheduling
  • Database Management
  • Document Control
  • Meeting planning
  • Accounting skills
  • Staff Motivation
  • Customer Service
  • Payroll and budgeting

Languages

Ukrainian
Native or Bilingual
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Elementary

Timeline

Administrative Assistant

Impasto Italian Bakery
09.2017 - 12.2021

Makeup Artist

Bare Minerals
09.2015 - 06.2016

Sales Associate

Belk
03.2015 - 05.2016

Content Creator

Social Media
05.2014 - Current

Teaching Assistant

Bright Beginnings Preschool & Daycare
08.2013 - 08.2015

High School Diploma -

Western Albemarle High School

Associate of Arts -

Piedmont Virginia Community College

Bachelor of Science - Accounting

George Mason University

Associate of Arts -

Germanna Community College

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Veronika Matsievich