Vibhor Chaturvedi
Fairfax
Summary
I am a charismatic and driven hospitality professional with several years of experience leading teams and delivering excellent guest service in high-volume restaurant environments. Through these roles, I’ve developed strong skills in upselling, customer interaction, and managing fast-paced service operations. Now, I’m focused on transitioning into full-service dining, where I can combine my natural ability to connect with guests with my growing knowledge of wine, food pairings, and formal table service. I regularly study fine dining techniques and service standards through online training resources, and I’m eager to apply my energy, professionalism, and passion for hospitality in a setting that values genuine guest experiences and continued growth.
Overview
2
2
years of professional experience
Work History
Server
Fogo de Chao
Tysons Corner
09.2025 - 12.2025
- Fogo De Chao - Tysons Corner, VA
- Guest Greeting & Table Setup
- • Greet guests warmly when they arrive at the table.
- • Explain how the Brazilian rodízio service works (the green/red card system).
- • Describe the Market Table (salad bar) and Feijoada bar if available.
- • Offer drink menus and take beverage orders (cocktails, wine, beer, soda)
- • Recommend wine pairings with steak.
- • Upsell cocktails like Caipirinhas (Brazil's national cocktail).
- • Refill water and beverages regularly.
- • Monitor pacing so guests are not overwhelmed with meat.
- • Clear used plates and replace them with clean ones when necessary.
- • Closing the Table
- • Knowledge of different steak cuts
- • Basic wine knowledge
- • Ability to coordinate with gauchos
- • Strong hospitality and upselling
Server
Fine Dining Restaurant
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Increased sales significantly by upselling higher-end products to customers.
Assistant Manager
Dominos Team Washington
10.2023 - 05.2025
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Crew Member
Popeyes
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
Education
Science
Oakton High School
Fairfax, VASkills
- Customer service
- Staff supervision
- Conflict resolution
- Employee scheduling
- Liquor, wine, and food service
- Wine pairings
- Upselling
- Table setting
- Dining customer service
- Hospitality service expertise
- Menu item recommendation
- High volume dining
- Guest seating
- Take-out service
- Regulatory compliance
Languages
Hindi
Personal Information
Timeline
Server
Fogo de Chao
09.2025 - 12.2025
Assistant Manager
Dominos Team Washington
10.2023 - 05.2025
Server
Fine Dining Restaurant
Crew Member
Popeyes
Science
Oakton High School