Victor Fernandez
Virginia Beach
Summary
Dynamic professional with a strong focus on team collaboration and achieving results. Adept at driving sales, improving customer satisfaction, and fostering a positive work environment. Skilled in coaching, conflict resolution, and adapting to changing needs. Known for reliability and delivering consistently high performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Service Team Leader
RAJ Contracting
08.2020 - Current
- Drove team revenue totals by bringing in top sales numbers.
- Organized weekly meetings to review progress against targets, address challenges, and brainstorm innovative solutions as a cohesive unit.
- Proactively resolved escalations from dissatisfied customers, ensuring timely resolutions that promoted brand loyalty and repeat business.
- Contributed to company growth by identifying new market opportunities and expanding client base.
Communications, Sales and Social Media Manager
CrawlDaddy's
07.2020 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Product Development Manager
La Peste Wraps
03.2020 - Current
- Oversaw development of more than 45 new products each year.
- Cultivated valuable relationships with external partners including manufacturers and distributors facilitating successful launches.
- Conducted comprehensive market research to identify untapped opportunities for new product development or improvement of existing products.
- Collaborated with marketing teams to create compelling product messaging, leading to increased sales and market share.
Education
OSHA 30-Hour General Industry & Safety Certificate - Occupational Safety And Health
Fusion Certus
Online01-2025
Associate of Science - Business Administration
College of Lake County
Grayslake, IL12-2017
Certificate of Technical Studies - Aeronautical Structures Assembly
M&D Aerospatiale SL
Sevilla, Spain06-2012
Certificate of Technical Studies - Aeronautical Electronic Assembly
M&D Aerospatiale SL
Sevilla, Spain06-2012
Skills
- Design thinking
- Data-driven decision making
- Risk assessment
- Product roadmapping
- Email management
- Strong work ethic
- Performance improvement
- Bilingual in English and Spanish (fluent in reading, writing, and speaking)
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 18 staff members.
- Trained and supervised a team of 18 employees, enhancing overall team performance.
- Implemented new sales strategies that boosted revenue by 60% within 3 months.
Certification
- OSHA 30-Hour General Industry and Safety
- ABC Virginia Alcoholic Beverage Control Authority
- Armed Security Officer Certification
- 01E Security Officer Core Subjects
- 05E Armed Security Officer Arrest Authority
- 75E Security Officer Handgun
- 08E Shotgun Certification
- Valid Driver's License, Own Vehicle
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Sales and Service Team Leader
RAJ Contracting
08.2020 - Current
Communications, Sales and Social Media Manager
CrawlDaddy's
07.2020 - Current
Product Development Manager
La Peste Wraps
03.2020 - Current
- OSHA 30-Hour General Industry and Safety
- ABC Virginia Alcoholic Beverage Control Authority
- Armed Security Officer Certification
- 01E Security Officer Core Subjects
- 05E Armed Security Officer Arrest Authority
- 75E Security Officer Handgun
- 08E Shotgun Certification
- Valid Driver's License, Own Vehicle
OSHA 30-Hour General Industry & Safety Certificate - Occupational Safety And Health
Fusion Certus
Associate of Science - Business Administration
College of Lake County
Certificate of Technical Studies - Aeronautical Structures Assembly
M&D Aerospatiale SL
Certificate of Technical Studies - Aeronautical Electronic Assembly
M&D Aerospatiale SL
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