Victor Navarro-Jimenez
Winchester
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Village at Orchard Ridge. Proven ability in order management and guest engagement, consistently enhancing customer satisfaction and retention. Adept at suggestive selling and maintaining cleanliness standards to elevate the dining experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Village at Orchard Ridge
02.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Assisted with order taking and ensured accurate entry into point-of-sale system.
- Supported kitchen staff by delivering food and beverages efficiently to customers.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Customer Service Representative
Edible Arrangements
02.2021 - 05.2022
- Assisted customers with product inquiries and order placements to enhance service experience.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Managed inventory levels and product displays to optimize sales opportunities.
- Collaborated with team members to streamline order processing and fulfillment workflows.
- Conducted follow-up communications to verify customer satisfaction post-purchase.
Education
Manufacturing Engineering
Milbrook High School
Winchester, VA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Sales expertise
- Sales techniques
- Quality control
- Suggestive selling
- Relationship management
- Order management
- Inventory management
- Task prioritization
Certification
I have my OSHA 30 for general industry
Languages
Spanish
Native or Bilingual
Timeline
Server
The Village at Orchard Ridge
02.2025 - Current
Customer Service Representative
Edible Arrangements
02.2021 - 05.2022
Manufacturing Engineering
Milbrook High School
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