Victoria Cruz

Send and receive emails from remote location to assist customers with obtaining employment opportunities.

Excellent customers service.

Excellent with Microsoft outlook and excel spreadsheets.

• Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries
• Efficiently operated all equipment and machinery according to manufacturer instructions
• Maintained compliance with health, safety and environment practices
• Maintained detailed daily work records to accurately determine final costs for customers and supervisors
• Mixing ingredients according to instructions
• Data entry

• Routed incoming mail and messages to relevant personnel without delay
• Collected and distributed messages to team members and managers to support open communication and high customer service
• Scheduled office meetings and client appointments for team of professional aesthetician's
• Operated multi-line telephone system to independently handle calls each day
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Collected payments from clients and updated account balances