Victoria Insixiengmay-Romero
Dumfries
Summary
Goal-oriented professional well-versed in operational practices. Skilled leader and analytical problem-solver, well-versed in sales, staff oversight and center management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Education Coordinator/Assistant Center Director
Mathnasium Learning Center
06.2019 - Current
- Observed and assessed classroom activities to verify conformity with quality standards.
- Assist instructors/parents with troubleshooting
- Ensure timesheets/payroll are correct semi-monthly
- Create monthly schedule for 20 employees
- Enrolling 5 or more families into an individualized program
- Actively interacting with community/schools
- Hire new employees and oversaw training and development
Assistant Store Manager
Gap
01.2018 - 12.2018
- Utilized, Excel to create spreadsheets for sales and scheduling
- Accountable for depositing profit as well as accepting cash deliveries with Brinks
- Driving sales and engaging with customers and company officials
- Confer with clients to provide marketing and technical advice
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Manager
Outback Steakhouse
05.2015 - 11.2017
- Deliver excellent customer service in a fast oriented business
- Ensure proper food handling services
- Quality check food and beverages
- Perform food preparation or service tasks
- Organize and direct training programs
- Evaluate employee performance in dining and lodging facilities
- Resolve personnel problems
Customer Service Representative
Glasser’s & Associates Insurance Agency
07.2011 - 01.2013
- Organize client portfolios
- Input data entry
- Schedule appointments, record closures, and document new and existing customers
- Review insurance policy to determine coverage
- Prepare insurance claim forms or related documents
- Provide customer service such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors
Education
Standard Diploma -
Cecil D. Hylton High School
Woodbridge, VASkills
- Microsoft office and Google Workspace
- Communication and presentation skills
- Interpersonal and team building skills
- Business Promotion
- Coaching and Training
- Educational Growth
- Employee Performance Evaluations
- Sales Transactions
Timeline
Education Coordinator/Assistant Center Director
Mathnasium Learning Center
06.2019 - Current
Assistant Store Manager
Gap
01.2018 - 12.2018
Assistant Manager
Outback Steakhouse
05.2015 - 11.2017
Customer Service Representative
Glasser’s & Associates Insurance Agency
07.2011 - 01.2013
Standard Diploma -
Cecil D. Hylton High School
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