- Gym Workouts
- Team Sports
- Enjoy participating in Track and Field for overall physical and mental well-being
Victoria Louis
Chesterfield
Summary
Dynamic Front Desk Assistant with proven expertise at Move In Faith Counseling Services, excelling in customer service and payment verification. Skilled in scheduling and data entry, I effectively managed guest interactions, enhancing retention and satisfaction. Known for my excellent communication and time management abilities, I consistently ensured smooth operations and a welcoming environment.
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations. Easily adaptable to high-pressure, dynamic situations.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Move In Faith Counseling Services
01.2023 - 03.2025
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Kept accounts in balance and ran daily reports to verify totals.
Education
High School Diploma -
Matoaca
Chesterfield, VA05-2025
Skills
- Payment verification
- Scheduling
- Data entry
- Front desk oversight
- Customer service
- Time management
- Excellent communication
- Hospitality services
- Appointment setting
Interests
Timeline
Front Desk Assistant
Move In Faith Counseling Services
01.2023 - 03.2025
High School Diploma -
Matoaca
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