Victoria McClintic-Church
Catawba
Summary
Experienced professional seeking to continue my education within the social work field. Well-versed in local and state policy, crisis intervention methods, local resources, and appropriate measures for at-risk children and families.
Overview
11
11
years of professional experience
Work History
Family Services Supervisor
Roanoke County Department of Social Services
Salem
08.2022 - Current
- Screen complaints regarding child welfare.
- Assign and monitor Child Protective Services caseloads to ensure the timely completion of casework.
- Supervises ten staff members, provides support and direction, and completes performance evaluations, goals, and objectives.
- Sets and enforces objectives and goals for quality casework.
- Maintain current knowledge of Child Protective Services policies and procedures.
- Establishes and maintains working relationships with internal and external customers.
- Participates in multidisciplinary team meetings monthly.
- Support and direct workers in managing case crises.
- Presents to community members about mandated reporting.
Senior Family Services Specialist
Roanoke County Department of Social Services
Salem
03.2021 - 08.2022
- Provides support, direction, and assistance to a team of five Family Services Specialists.
- Acts as Supervisor when the Family Services Supervisor is absent or unavailable.
- Responsible for being knowledgeable of, and implementing program initiatives, policies, and procedures.
- Participates in multi-disciplinary meetings with outside providers to identify appropriate interventions for clients.
- Serves on the Healthy Families Advisory Board as a liaison for Roanoke County Department of Social Services.
- Regularly fulfills the duties of a Family Service Specialist, including on-call obligations, responding to crises, and managing a caseload of clients, assisting them with accessing resources, services, and other interventions, as needed.
- Completes documentation in a timely and efficient manner, in accordance with Virginia State Code.
Family Services Specialist
Roanoke County Department Social Services
01.2018 - 03.2021
- Assessed and investigated allegations of child abuse and/or neglect while providing needed services to at risk families and children.
- Planned and coordinated needed services for individuals and families while making appropriate referrals to other agencies as necessary.
- Prepared court affidavits/reports and testified as needed.
- Maintained CPS caseload while completing routine paperwork in time frames required by Virginia State Code.
- Responded to crisis situations in a timely and professional manner.
- Participated in a rotating on call responding to emergency CPS/APS/Foster Care situations.
Community Support Specialist
Roanoke Resource
04.2016 - 12.2017
- Provided education on health, safety, and medication management, training on daily living activities and establishing and maintaining interpersonal relationships.
- Assisted and encouraged utilization of beneficial community resources, and reduced risk of required professional interventions such as psychiatric hospitalizations and judicial interventions.
Mental Health Case Manager
Blue Ridge Behavioral Healthcare
09.2014 - 03.2016
- Worked with 35-45 adults with mental illness monthly, linked clients to resources and services within the community.
- Documented client contact on a daily basis, assisted clients in crisis as well as help clients to reduce and avoid crisis.
- Produced quarterly and annual reports noting client progress and participated in team meetings and utilized teammates as needed.
Education
B.S. - Sociology, Social Work
Bridgewater College
Skills
- Child welfare policy
- Case management
- Crisis intervention
- Team supervision
- Multidisciplinary collaboration
- Effective communication
Timeline
Family Services Supervisor
Roanoke County Department of Social Services
08.2022 - Current
Senior Family Services Specialist
Roanoke County Department of Social Services
03.2021 - 08.2022
Family Services Specialist
Roanoke County Department Social Services
01.2018 - 03.2021
Community Support Specialist
Roanoke Resource
04.2016 - 12.2017
Mental Health Case Manager
Blue Ridge Behavioral Healthcare
09.2014 - 03.2016
B.S. - Sociology, Social Work
Bridgewater College
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