Vin Banzuelo
Woodbridge,VA
Summary
Dynamic infrastructure and Data Center Technician with a robust background spanning enterprise cloud operations, industrial mechanical systems and military electro-mechanical diagnostics. Proven track record of managing high-volume hardware ticket queues, optimizing server uptime, and responding to critical network incidents under strict SLA time-line. A disciplined professional adept at navigating 24/7 mission-critical environment, adhering to rigorous preventative maintenance schedules and enforcing strict safety protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Technician
Amazon Web Services
Manassas, VA
01.2025 - Current
- Configure, provision and maintain next-generation, high density Machine Learning (ML) host clusters, troubleshooting complex Servers and high-wattage power delivery components to support AI infrastructure.
- Diagnose and perform component-level repairs (including DIMMS, CPUs, GPUs and motherboards) on an average of 25-36 hardware/network tickets per week, consistently maintaining a top-tier ticket closure rate.
- Monitor and maintain infrastructure health across 4+ active data halls, ensuring the continuous uptime and operational reliability of over 500+ high-density server racks.
- Diagnose and resolve intricate network connectivity issues, performing precision troubleshooting on fiber-optic links, structural cabling, and enterprise network switches to eliminate data packet loss.
- Act as a primary responder for critical host and network outages, consistently meeting or exceeding internal SLA response times of under 15 minutes to minimize data center degradation.
- Participate in a dynamic ON-CALL rotation, collaborating seamlessly with cross-functional teams to swiftly resolve critical data center outages.
- Enforce absolute compliance with strict data center safety, physical security, and operational standards to maintain zero-accident environments in mission-critical facilities.
Service Technician
Hynes HVAC LLC
Stafford, VA, USA
06.2023 - 01.2024
- Utilized advanced diagnostic tools and electrical schematics to isolate complex mechanical and electrical failures, executing precise root-cause analysis on commercial-grade HVAC systems.
- Executed systematics preventative maintenance schedules and rigorous performance inspections to optimize system efficiency, maximize 80-100% uptime and drastically reduce critical equipment failure rates.
- Conducted comprehensive system diagnostics, testing electrical control modules, sensors and airflow metrics to intercept and mitigate potential operational risks before they impacted facilities.
- Documented detailed technical metrics, repair logs, and system specifications to maintain strict compliance with environmental, safety and operational standards.
Tank Maintainer
Us Army
Fort Hood, TX, USA
07.2020 - 02.2023
- Diagnosed and isolated complex electro-mechanical failures on heavy-combat equipments, utilizing specialized diagnostics tool's to ensure 100% operational readiness under high-pressure conditions.
- Performed direct support troubleshooting and component-level repairs on critical infrastructure systems, including advanced hydraulics, high-output auxiliary power units, fuel delivery and specialized fire suppression system.
- Developed and executed a comprehensive preventative maintenance program, managing rigorous inspection schedules to optimize fleet performance and minimize operational downtime.
- Conducted systematic, multi-point technical inspections on mission-critical equipment to proactively identify structural, mechanical or electrical risks and implement immediate corrective actions.
Skills
- Infrastructure & Hardware
- Server Hardware Architecture
- Component-Level Diagnostics
- Networking & Connectivity
- Fiber Optics (Singlemode/Multimode)
- Network Switches & Routers
- Topology Connectivity Troubleshooting
- Systems & Operations
- Linux Administration
- Ticket Queue Management
- Incident Response & Escalation
- Strict SLA Adherence
- Safety & Compliance
- Data Center Physical Security Protocols
- Environmental Health & Safety Compliance
- Media/Data Destruction Standards
- Electrostatic Discharge Prevention
Certification
- Comptia A+
- Comptia Security+
Timeline
Data Center Technician
Amazon Web Services
01.2025 - Current
Service Technician
Hynes HVAC LLC
06.2023 - 01.2024
Tank Maintainer
Us Army
07.2020 - 02.2023