Vincent Shuler
Fairfax Station
Summary
HR professional with SHRM-CP certification and a strong foundation in people operations. Proven experience in compliance, client and employee relations, and workflow optimization within financial services. Prepared to enhance talent acquisition, ensure policy adherence, and support workplace culture initiatives. Eager to expand into broader HR responsibilities while delivering immediate value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Administrator
Cetera Financial Group
Vienna
06.2024 - Current
- Collaborated with Branch Manager to enhance daily operations in line with annual business plan.
- Served as liaison between Cetera’s home office and local branch, ensuring effective communication.
- Supported Branch Management in recruiting efforts to surpass weekly office goals and maintain accurate tracking in Sales Force.
- Assisted in onboarding new Financial Professionals and Branch Associates to promote an informative experience.
- Partnered with Branch Manager to coordinate growth activities, including client events and marketing campaigns.
- Maintained comprehensive notes in SalesForce regarding coaching discussions with Financial Professionals.
- Supported adoption of Cetera's programs among New and Existing Financial Professionals.
Associate
Lidl
Fairfax
08.2023 - Current
- Provided exceptional customer service by greeting and assisting customers, answering their questions, and addressing their concerns.
- Operated cash registers and processed customer transactions accurately, handling cash, credit, and debit card payments efficiently.
- Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular product checks for quality and freshness.
- Showed a strong commitment to teamwork, helping colleagues during busy periods, and maintaining a positive and cooperative work environment.
- Demonstrated a willingness to learn and adapt to new tasks and responsibilities as needed by the store manager.
Intern
ADP
Norfolk
01.2023 - 04.2023
- Demonstrated proficiency with ADP's Workforce Now software for payroll processing.
- Conducted data analysis and reporting, ensuring accuracy and compliance in payroll services.
- Engaged in professional development activities to enhance industry knowledge and skills.
- Collaborated with HR business partner on client calls, assisting with administrative tasks.
- Participated in mentorship program within payroll specialist team, gaining expertise from team leader.
- Utilized ADP's database to resolve payroll inquiries and studied relevant principles.
- Contributed to outgoing client communications and prepared daily recap notes for team alignment.
Front-end Office Associate/supervisor
Food Lion
Norfolk
05.2018 - 03.2023
- Maintained comprehensive knowledge of office procedures, including cash reports and register deposits.
- Ensured adherence to standard practice policies by front-end cashiers.
- Assisted customers with inquiries, returns, and services efficiently.
- Accounted for all front-end registers and money safe to calculate daily earnings.
- Trained employees upon promotion to front-end supervisor, enhancing team capabilities.
Work Study Student
Women's & Gender Equity Center- ODU
Norfolk
02.2019 - 05.2019
- Managed front-desk operations as customer service representative, handling phone and email inquiries.
- Coordinated with directors on daily management tasks and planning of monthly events.
- Facilitated space reservations for events as primary contact for school departments.
Education
Bachelor of Science - Business Management
Old Dominion University
Norfolk, VA08.2023
Skills
- ADP Workforce Now
- Canva
- Confidentiality
- Training and Development
- Data Entry
- Salesforce management
- Proficient in MS office
- Event coordination
Certification
- SHRM-CP, 05/23
Accomplishments
- Published Op-Ed in the Virginian-Pilot 23'
References
References available upon request.
Timeline
Branch Administrator
Cetera Financial Group
06.2024 - Current
Associate
Lidl
08.2023 - Current
Intern
ADP
01.2023 - 04.2023
Work Study Student
Women's & Gender Equity Center- ODU
02.2019 - 05.2019
Front-end Office Associate/supervisor
Food Lion
05.2018 - 03.2023
Bachelor of Science - Business Management
Old Dominion University
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