Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vindeja Miles

Portsmouth

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in order fulfillment and warehouse operations. Proven ability to enhance team collaboration and problem-solving skills, consistently achieving targets. Adept at packaging and labeling, with a strong focus on maintaining a clean and organized environment to boost efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
02.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Members Services Representative

YMCA
09.2022 - 02.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Verified customer identification and documentation for compliant transactions.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.

Retail Sales Associate Cashier

Sam's Club
07.2021 - 08.2022
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Assisted customers by answering questions and fulfilling requests.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Crew Member

Wendys Restaurant
06.2020 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

No Degree - Business

Norfolk State University
Norfolk, VA

Northampton High School
Eastville, VA
06.2018

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Order fulfillment
  • Warehouse operations
  • Time management
  • Cleaning and organizing
  • Microsoft outlook

Timeline

Warehouse Associate

Amazon
02.2023 - Current

Members Services Representative

YMCA
09.2022 - 02.2023

Retail Sales Associate Cashier

Sam's Club
07.2021 - 08.2022

Crew Member

Wendys Restaurant
06.2020 - 08.2020

No Degree - Business

Norfolk State University

Northampton High School

Similar Profiles

CREATE PROFILE
Vindeja Miles