Virgilio Alcozar
Chesapeake
Summary
Accomplished leader from the US Navy, adept in technical operations management and fostering team productivity. Spearheaded critical projects, enhancing efficiency and compliance. Skilled in analytics and problem-solving, significantly boosting team morale and operational excellence. Proven track record in mentoring and driving innovative solutions.
Overview
12
12
years of professional experience
Work History
Technical Advisor
US Navy
08.2022 - Current
- Managed the first level of response to technical challenges.
- Implemented technical procedures to ensure adherence to guidelines.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Reviewed technical guidelines to verify compliance with information security standards and best practices.
- Played an instrumental role in the successful completion of critical projects, consistently meeting deadlines while adhering to budgetary restrictions.
- Monitored alignment of individual development teams with policies, suggesting changes and remediation efforts where needed.
- Resolved program-level dependencies at risk of reducing efficiency by bottlenecking ongoing efforts.
- Mentored junior team members, fostering professional development opportunities aimed at enhancing skill sets and knowledge base.
- Contributed technical oversight to assist team project fulfillment.
- Developed effective strategies for risk mitigation, proactively identifying potential problems before they escalated into costly setbacks.
- Worked alongside personnel to maintain current understanding of industry norms and requirements.
Division Supervisor
US Navy
06.2019 - 06.2022
- Enhanced team productivity by implementing efficient communication strategies and providing clear expectations.
- Improved employee morale with regular performance feedback and recognition of achievements.
- Developed comprehensive training programs to strengthen staff skillsets and support professional growth.
- Facilitated open channels of communication within the division that encouraged the sharing of ideas leading to innovative problem-solving approaches.
- Built strong relationships with key stakeholders, enhancing collaboration between departments for maximum effectiveness.
- Reduced turnover rates through active listening and addressing employee concerns promptly, creating a positive work environment.
- Established performance metrics to monitor progress toward goals, adjusting strategies as needed for optimal results.
- Led cross-functional teams for successful project completion, fostering collaboration and effective decision making.
- Ensured compliance with industry regulations, implementing policies and procedures to maintain safety standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Manager
US Navy
10.2016 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Technical Supervisor
US Navy
10.2012 - 04.2016
- Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
- Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.
- Boosted team morale and productivity levels through regular recognition of outstanding individual contributions and collaborative successes within the department.
- Initiated regular preventive maintenance routines to minimize equipment failure rates and extend the life of company assets.
- Formulated plans for improving procedures, training and processes.
- Produced documentation on latest updates as well as reports detailing findings and recommendations.
Education
Associate of Arts - Emergency Management: Criminal Justice
Coastline Community College
Fountain Valley, CA02-2025
Skills
- Training and mentoring
- Technical operations management
- Customer support
- Multitasking
- Problem-solving abilities
- Problem-solving
- Excellent communication
- Organizational skills
- Self motivation
- Analytical thinking
- Adaptability
Timeline
Technical Advisor
US Navy
08.2022 - Current
Division Supervisor
US Navy
06.2019 - 06.2022
Manager
US Navy
10.2016 - 04.2019
Technical Supervisor
US Navy
10.2012 - 04.2016
Associate of Arts - Emergency Management: Criminal Justice
Coastline Community College
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