Virginia (Grace) Harrington
Hampton
Summary
Senior administrative professional experienced with managing complex administrative tasks and supporting senior executives. Utilizes organizational skills to streamline office operations and enhance productivity. Track record of effective communication and trouble shooting to meet team objectives.
Overview
6
6
years of professional experience
Work History
Senior Administrative Assistant, Full Time
NASA Langley Research Center
01.2024 - Current
- Frequent troubleshooting and problem solving by making processes more transparent and efficient.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
- Authored SOPs to document office processes and assist in the training of other senior administrative assistants and secretaries.
Secretary III, Full Time
NASA Langley Research Center
10.2022 - 01.2024
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Managed branch calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Improved document management with introduction of new digital archiving system.
General Clerk I/Secretary II, Full Time
Chugach Government Solutions
06.2021 - 09.2022
- Coordinated paperwork with MARMAC (Mid-Atlantic Regional Maintenance Center) to ensure contractors were able to access military bases, shipyards, and naval vessels to complete maintenance work.
- Assisted with onboarding of new employees.
- Procured materials and services for maintenance projects following government contractor guidelines and SOPs, thus becoming familiar with government purchasing guidelines and ensuring all orders followed that code.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
- Boosted productivity with adept multitasking abilities while maintaining a high level of organization across all tasks performed simultaneously.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Transaction Processor III, Full Time
Conduent
04.2019 - 12.2020
- Developed quick and efficient typing skills, as payment was based on accuracy and speed of typing.
- Cataloged documents per the MEDI guidelines in order to ensure FMLA and Workers Compensation paperwork was coded correctly.
- Utilized Conduent rules and standards to ensure all documents were indexed properly and filed correctly, thus making sure claim paperwork was complete and comprehensive.
Education
Master of Library and Information Studies - Archives and Special Collections
Old Dominion University
Norfolk, VA12.2024
Bachelor of Arts - International Affairs
Transylvania University
Lexington, KY05.2018
Skills
- Proficiency in Microsoft Office Suite
- Strong organizational skills
- Resourceful
- Expert time management
- Confidentiality and discretion
- Effective problem solving
Timeline
Senior Administrative Assistant, Full Time
NASA Langley Research Center
01.2024 - Current
Secretary III, Full Time
NASA Langley Research Center
10.2022 - 01.2024
General Clerk I/Secretary II, Full Time
Chugach Government Solutions
06.2021 - 09.2022
Transaction Processor III, Full Time
Conduent
04.2019 - 12.2020
Bachelor of Arts - International Affairs
Transylvania University
Master of Library and Information Studies - Archives and Special Collections
Old Dominion University
LEADERSHIP
- Rho Gamma; Alpha Omicron Pi May 2016 – September 2016 & May 2017 – September2017
- Led a group of students through the panhellenic recruitment process during the 2016 and 2017 recruitment seasons by taking them to different events, answering questions regarding the process, and compassionately offering advice when needed.
- Attended leadership retreats each year prior, hosted by the campus, to ensure all Rho Gammas were well informed of rules and adequately prepared to assist their groups through the process.
- Vice President of Academic Development; Alpha Omicron Pi January 2017 – December 2017
- Recognized and clarified chapter bylaws regarding academics, including creating a new academic plan for sisters who were below the chapter mandated GPA of 2.5.
- Developed academic programming for the chapter such as a mentorship program for the Freshmen, blocking out time for members to practice academic presentations and receive feedback, and planning events which celebrated academic success which raised morale.
- Corresponding Secretary; Alpha Omicron Pi January 2016 – December 2016
- Collaborated closely with other positions to ensure the chapter register was updated in a timely manner and submitted to National Headquarters. This streamlined our billing process.
- Assisted the recording secretary in meeting minutes notation and sending official correspondence to headquarters and other panhellenic chapters on campus.
ADDITIONAL EXPERIENCE
- NASA Langley Library; Fall Intern, 160 hours August 2024-November 2024
- Assisted with inventorying the current document collection, utilizing the Sirsi-Dynix workflows application.
- Corrected metadata errors in the Workflows system, ensuring accurate item descriptions.
- Risk Placement Services; Lexington, KY; Assistant Underwriter, Full Time September 2018 – March 2019
- Ross Dress for Less; Lexington, KY; Front End Supervisor, Full Time June 2018 - September 2018
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