Viviana Marchese
Roanoke
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized office coordinatorwith extensive background coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of OSHA requirements. Articulate professional talented at monitoring and managing customer service experience in all departments. Recognized for maintaining current and accurate knowledge of product features, benefits and availability. Excellent decision-making, multitasking and leadership abilities.
Overview
26
26
years of professional experience
Work History
Logistics Supervisor
Surgical Tools Inc.
Virginia
04.2023 - Current
- Supervise daily logistics operations, ensuring timely delivery of surgical tools and equipment.
- Coordinate inventory management, optimizing stock levels and reducing excess inventory.
- Traine and mentored staff on best practices for efficient logistics workflows.
- Implemente process improvements that enhanced operational efficiency and reduced lead times.
- Manage vendor relationships, negotiating contracts to improve service quality and cost efficiency.
- Coordinate daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimize storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Coordinate driver dispatch to accomplish daily delivery requirements.
- Resolve any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Develope strong relationships with key clients through frequent communication and exceptional service delivery.
- Organize warehouse space and planned layouts to allow for maximum storage capabilities.
Floor Supervisor
BMS Direct
Lynchburg, VA
03.2017 - 03.2023
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Office Manager
Amerilfe
Roanoke, VA
09.2009 - 03.2017
- Managed office inventory and placed new supply orders.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Prepared meeting agendas and recorded and transcribed minutes.
- Created notices and advertisements for available vacancies on job seeker websites.
- Managed office budget to handle inventory, postage and vendor services.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Quality Control Inspector
Meredith Farms
Vineland, NJ
03.2000 - 06.2008
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Conducted routine visual inspections of foul work to uncover issues with compliance and tolerances.
- Conducted quality assurance surveys, monitoring and seeking input from team members to verify compliance with company standards.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Led cross-functional team evaluations of production metrics and test results.
Education
Associate of Science -
Stratford Career Instit
Bachelor of Science -
Regent University
Virginia Beach, VASkills
- Performance Improvements
- Stock Management
- Process Review
- Complaint Resolution
- Schedule Coordination
- Decision Making
- Spreadsheet Tracking
- Computer Skills
- Positive Attitude
- Email and Phone Communication
Languages
Spanish
Native/ Bilingual
Timeline
Logistics Supervisor
Surgical Tools Inc.
04.2023 - Current
Floor Supervisor
BMS Direct
03.2017 - 03.2023
Office Manager
Amerilfe
09.2009 - 03.2017
Quality Control Inspector
Meredith Farms
03.2000 - 06.2008
Associate of Science -
Stratford Career Instit
Bachelor of Science -
Regent University