Vonda George
Virginia Beach
Summary
Dedicated Pharmacy Technician with over 30 years of experience in compounding, dispensing medications, and managing inventory. Proven ability to collaborate effectively with healthcare teams and resolve complex issues, focusing on workflow optimization and customer satisfaction.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Sentara Leigh Hospital
Norfolk, VA
05.2021 - Current
- Assisted pharmacists in preparation and labeling of IV solutions, enhancing workflow efficiency.
- Compounded and dispensed medications according to physician orders and pharmacy protocols.
- Processed medication orders efficiently, ensuring timely delivery to nursing staff.
- Maintained inventory levels, tracking medication supplies and placing orders as needed.
- Assisted pharmacists in verifying prescription accuracy and resolving discrepancies.
Pharmacy Technician
CVS Pharmacy
Virginia Beach, VA
05.2012 - 04.2021
- Prepared and dispensed medications accurately for patient care needs.
- Assisted pharmacists in managing inventory and ensuring medication availability.
- Maintained accurate patient records and processed prescriptions efficiently.
- Collaborated with healthcare teams to address medication-related inquiries.
- Trained new technicians on pharmacy protocols and operational procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Prior Authorization Specialist
AmeriGroup
Virginia Beach, VA
04.2011 - 04.2012
- Reviewed and processed prior authorization requests to ensure compliance with company guidelines.
- Collaborated with healthcare providers to obtain necessary documentation for approval processes.
- Conducted thorough audits of authorization files to maintain accuracy and completeness.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Managed a high volume of incoming calls, maintaining professionalism while effectively addressing the needs of callers seeking assistance with prior authorizations.
Compounding Pharmacy Technician
Medical Center Pharmacy
Wilmington, NC
12.2006 - 02.2011
- Prepared customized medication formulations according to physician specifications and established protocols.
- Conducted quality control checks to ensure accuracy and compliance with regulatory standards.
- Assisted in inventory management, tracking medication supplies, and reducing waste through effective stock rotation.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Kmart
Virginia Beach, VA
09.1988 - 10.2006
- Processed and verified prescription orders for accuracy and compliance with pharmacy regulations.
- Maintained inventory levels, reducing medication shortages through timely reordering practices.
- Collaborated with pharmacists to ensure accurate medication dispensing and patient safety.
- Trained new technicians on data entry protocols and pharmacy software systems.
- Managed customer inquiries, providing exceptional service regarding prescription status and medication information.
- Contributed to a positive work environment through effective communication with colleagues, providing assistance when needed.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
Certification
- CPhT - Certified Pharmacy Technician
- Virginia Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Sentara Leigh Hospital
05.2021 - Current
Pharmacy Technician
CVS Pharmacy
05.2012 - 04.2021
Prior Authorization Specialist
AmeriGroup
04.2011 - 04.2012
Compounding Pharmacy Technician
Medical Center Pharmacy
12.2006 - 02.2011
Pharmacy Technician
Kmart
09.1988 - 10.2006
High School Diploma -
PTCB Nationally Certified
I have been Nationally Certified since November 30, 2001