Wale Oladosu
Richmond,NV
Summary
Led the migration of internal document management and collaboration tools from legacy systems to SharePoint and Microsoft Teams for a smoother, integrated workflow.
Experienced IT Professional with over 4 years of experience in SharePoint administration, business process automation and project management. Proven expertise in managing and optimizing Microsoft 365 environments (SharePoint, Teams, OneDrive), implementing security protocols, troubleshooting issues, and automating workflows using Power Automate and PowerShell. Adept at driving cross-functional collaboration, enhancing productivity, and ensuring compliance across teams. Seeking to leverage my technical and problem-solving skills to optimize Microsoft 365 environments and streamline organizational workflows for a dynamic team.
Overview
4
4
years of professional experience
Work History
SharePoint Administrator
INKLAR
11.2023 - Current
- Microsoft 365 Support: Administered and supported SharePoint, Teams, and OneDrive, ensuring seamless user experiences and resolving issues with a 95% first-contact resolution rate
- System Monitoring & Troubleshooting: Proactively monitored and resolved system performance issues, reducing downtime by 20% and improving service reliability
- Automation with PowerShell: Developed PowerShell scripts for user account management and system automation, saving 30% in operational time
- User Training & Documentation: Delivered onboarding sessions and created troubleshooting guides, reducing support inquiries by 25% and boosting user adoption
IT Technician
Thilda Group of Companies
02.2022 - 08.2023
- Microsoft 365 Integration: Led the implementation of SharePoint, Teams, and OneDrive to optimize internal project communication, increasing cross-team collaboration by 25%
- Workflow Automation: Utilized Power Automate to reduce manual task time by 30%, automating document management and approval workflows
- Stakeholder Management: Managed 5+ external vendor relationships, negotiating contracts that saved the company 15% on operational costs
- Project Tracking: Developed and maintained project plans, timelines, and budgets, ensuring 95% of projects were delivered on time and within budget
- Team Collaboration: Coordinated regular status meetings with internal teams and external partners, improving project alignment and issue resolution by 20%
- End-User Training: Trained 20+ employees on SharePoint and Microsoft Teams tools, resulting in a 40% increase in tool adoption and user efficiency
IT Analyst
Rebak Ventures Limited
06.2021 - 01.2022
- Process Optimization: Implemented operational procedures using Microsoft 365 tools, improving efficiency and reducing process errors by 15%
- Microsoft 365 Implementation: Integrated Microsoft Teams and SharePoint to streamline internal communication and document management, reducing turnaround time by 20%
- Cost Analysis: Conducted cost analysis for projects, identifying savings of 10% by renegotiating vendor contracts and optimizing resource allocation
- Team Performance: Managed and mentored a team of 10+ staff, improving overall performance by 25% through targeted training and process improvements
- Reporting: Generated and presented performance reports using Excel and SharePoint, aiding senior management in data-driven decision-making
Education
Project Management Certificate -
Google
10.2022
Bachelor of Science - Computer Science
Temple Gate Polytechnic
10.2021
Associate of Science - Computer Science
Wolex Polytechnic
10.2018
Skills
- Microsoft 365 Administration
- SharePoint
- Teams
- OneDrive
- SharePoint Workflow Management
- Document Libraries
- Site Collections
- Permissions
- System Monitoring & Troubleshooting
- Admin Center
- PowerShell
- Power Automate
- PowerShell Scripting
- Workflow Automation
- Security & Compliance
- Data Protection
- Microsoft Entra ID
- GDPR
- Project Management
- Cloud Platforms
- Microsoft Azure
- Cloud Computing
- Collaboration Tools
- Microsoft Teams
- End-User Support & Training
- User Adoption
- Documentation
- Data-driven Decision Making
- Performance Metrics
- Business Process Automation
- Microsoft Flow
- Soft Skills
- Problem-solving & Critical Thinking
- Excellent Communication (Verbal & Written)
- Time Management & Prioritization
Timeline
SharePoint Administrator
INKLAR
11.2023 - Current
IT Technician
Thilda Group of Companies
02.2022 - 08.2023
IT Analyst
Rebak Ventures Limited
06.2021 - 01.2022
Bachelor of Science - Computer Science
Temple Gate Polytechnic
Associate of Science - Computer Science
Wolex Polytechnic
Project Management Certificate -
Google
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