Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Wanda ‘Sue’ Blackstock

Wanda ‘Sue’ Blackstock

Hurt

Summary

Seasonal nurse leader with excellent conflict resolution, communication skills, and problem solving abilities spanning over twenty-five year career history. Superb interdisciplinary collaboration and efficiency-driven registered nurse seeking a part-time position that offers professional challenges around

Overview

27
27
years of professional experience

Work History

Assistant Nurse Manager

University Of Virginia
02.2008 - 09.2019
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
  • Developed departmental goals and objectives to improve satisfactory rating with patients.
  • Created work schedules for multiple shifts to confirm complete floor coverage.
  • Streamlined steps in rapid response situations by prioritizing and delegating tasks.
  • Communicated with members of medical staff and department heads during weekly update meetings.
  • Kept organized records of facility's services.
  • Verified facility remained up-to-date and compliant with laws and regulations.
  • Established and continuously optimized unit schedules and individual work assignments.

Clinical Nurse

University Of Virginia
02.2008 - 01.2013
  • Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Administered medications and treatments to manage patient's condition.
  • Utilized evidence-based practice to assess and provide care for patients.
  • Educated patients and families to increase understanding of condition and best ways to manage.
  • Participated in quality improvement initiatives to improve patient care outcomes.
  • Maintained accurate and comprehensive patient records in line with regulatory standards.
  • Demonstrated knowledge of technical procedures and proper equipment use.
  • Maintained patient confidentiality by protecting unauthorized access to personal information.
  • Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.

Nurse Case Manager

Professional Rehab Options
06.2007 - 02.2008
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Observed, monitored and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Occupational Health Nurse

Burlington Industries
01.1993 - 05.2007
  • Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
  • Delivered array of employee health services at company, which included health screenings and immunizations.
  • Educated all employees on flu symptoms, illness prevention, benefits of good hygiene and smoking cessation programs.
  • Assisted with accident investigation program to identify root cause of incidents and near-misses.
  • Collaborated with physicians or other licensed practitioners to arrange further medical treatment.
  • Utilized well-honed communication and active listening skills to conduct pre-employment screenings.
  • Provided individualized medical counseling for employees and coordinated examination requirement activities.
  • Employed nursing skills to evaluate patient care needs, prioritize treatment and maintain patient flow.
  • Promoted high level of service to every individual while observing confidentiality rules and company regulations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Evaluated patient histories, complaints, and current symptoms.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Education

Associate Degree in Nursing - Nursing

School of Nursing
Danville, VA
06.1992

Skills

  • Performance Appraisal
  • Case Management
  • Quality Control
  • Quality Assurance

Timeline

Assistant Nurse Manager

University Of Virginia
02.2008 - 09.2019

Clinical Nurse

University Of Virginia
02.2008 - 01.2013

Nurse Case Manager

Professional Rehab Options
06.2007 - 02.2008

Occupational Health Nurse

Burlington Industries
01.1993 - 05.2007

Associate Degree in Nursing - Nursing

School of Nursing
Wanda ‘Sue’ Blackstock