Summary
Overview
Work History
Education
Skills
Volunteer Experience
Personal Information
Timeline
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Ward Johnson

Harrisonburg

Summary

To continue working in a competitive environment that values a strong work ethic, within a professional team atmosphere. My goal is to pursue and work my way into a full-time career. I’m willing to work long hours when completing company goals. Reliable Food Delivery Driver known for high productivity and efficient task completion. Skilled in navigating routes, customer service, and time management to ensure fast and accurate deliveries. Excel in communication, adaptability, and problem-solving to meet diverse customer needs and maintain satisfaction. Committed to safety and quality service in every delivery.

Overview

7
7
years of professional experience

Work History

In Shop/Food Delivery Driver

Jimmy John's
Harrisonburg
06.2023 - Current
  • Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
  • Complied with company policies related to safe driving practices and procedures.
  • Navigated local streets and highways with ease using GPS system.
  • Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
  • Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Manager

Pizza ny margarita
Gainesville
07.2018 - 06.2022
  • My responsibilities include serving in managerial roles, including responsibilities associated with front desk, serving as a delivery driver, and assisting customers to resolve concerns.
  • As a manager, I’m trusted to lead opening and closing procedures, count registers, make deposits of earnings, and design employment schedules.
  • Monitored staff performance and addressed issues.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Cashier

MOD Pizza
02.2018 - 06.2018
  • I worked at the front as a cashier in a very fast paced environment and assisted in making the pizza and voluntarily closed during late hours.
  • I have great leadership skills and am very patient.
  • I have years of experience with customer service, good at taking and directing orders, compliant to schedule changes and I am willing to work long hours when completing company goals.
  • I am a great listener and take challenges as opportunities.
  • I am able to work well with my team members and can jump through hurdles with them and resolve any problems that arise.

Education

high school diploma -

Patriot High School
Gainesville, Virginia

Semester - Criminology

Northern Virginia Comunity College

Skills

  • Great leadership skills
  • Patient
  • Years of experience with customer service
  • Good at taking and directing orders
  • Compliant to schedule changes
  • Willing to work long hours
  • Great listener
  • Problem-solving abilities
  • Teamwork
  • Cash handling
  • Staff training
  • Time management
  • Customer service
  • Problem solving
  • Adaptability
  • Attention to detail
  • Product knowledge

Volunteer Experience

  • Captain, Freshman Football Team, 2015
  • Captain, JV Football Team, 2017
  • Captain, JV Lacrosse Team, 2017
  • Captain, Club Rugby Team, 8th-12th grade
  • Volunteer, Political campaign for Janine Lawson, Brentsville District Supervisor, 2019

Personal Information

Date of Birth: 11/17/00

Timeline

In Shop/Food Delivery Driver

Jimmy John's
06.2023 - Current

Manager

Pizza ny margarita
07.2018 - 06.2022

Cashier

MOD Pizza
02.2018 - 06.2018

high school diploma -

Patriot High School

Semester - Criminology

Northern Virginia Comunity College

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Ward Johnson