Warunee Chappell

• Implemented training programs that improved team performance and customer service ratings.

• Maintained high levels of operational efficiency and organized store layout for

optimal customer flow.

• Utilized strong leadership skills to foster a collaborative and motivated team environment.

• Support the Store Manager in all aspects of the store’s operations to ensure growth and profitability.

• Managed store staffing, including scheduling, hiring, and training of new employees

• Responsible to lead and manage the store’s repair department.

• Follow up with all repair estimate between repair department and customers.

• Partner with the corporate office and take ownership of the flow of merchandise

and asset protection in store transfers and case counts.

• Help maintain a clean and welcoming environment of the store.

• Led daily operations of housekeeping department, ensuring high standards of cleanliness and guest satisfaction.
• Developed and implemented training programs for staff, enhancing team performance and service quality.
• Managed inventory control for cleaning supplies, optimizing usage and reducing waste.
• Conducted regular inspections to ensure compliance with health and safety regulations across all areas.

• Welcomed guests upon arrival.
• Managed check-ins and check-outs.
• Provided front desk services.
• Assigned rooms and handled admin tasks.
• Delivered mail and messages.
• Processed payments.
• Coordinated with staff management.
• Offered information on transport and dining options.