Wendy Carbajal
Woodbridge
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
DMV Technician
Department of Motor Vehicles
Woodbridge
12.2024 - Current
- Reviewed documents for accuracy, completeness, and compliance with applicable regulations.
- Interpreted verbal conversations in real time into another language.
- Reviewed legal documents for accuracy and completeness, ensuring compliance with applicable laws and regulations.
- Updated and maintained databases with current information.
Front Desk Receptionist
Hector's Of Lake Ridge
Lakeridge
01.2023 - 11.2024
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Greeted customers warmly and made them feel welcome.
Education
High School Diploma -
C.D. Hylton High School
Woodbridge, VA07-2020
Skills
- Customer service
- Computer skills
- Fluent Spanish
- Teamwork
- Problem-solving skills
- Document review
- Data entry
Timeline
DMV Technician
Department of Motor Vehicles
12.2024 - Current
Front Desk Receptionist
Hector's Of Lake Ridge
01.2023 - 11.2024
High School Diploma -
C.D. Hylton High School