Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Wendy X. Galicia Cano

Chesapeake

Summary

Motivated and bilingual professional with proven success in office management, customer service, and team coordination. Fluent in Spanish, highly organized, and skilled in balancing administrative tasks with hands-on leadership. Recognized for building strong relationships with customers and colleagues alike, meeting performance goals, and driving operational efficiency. Eager to bring dedication and a positive attitude to the Assistant Manager role at Old Navy.

Overview

14
14
years of professional experience

Work History

Server

Giannia's Restaurant Pizzeria
10.2021 - Current
  • Deliver attentive, friendly service and upsell menu items to maximize sales.
  • Collaborate with team members to provide timely and accurate orders.
  • Handle cash and card payments accurately, balancing register at shift end.

Office Manager

Heating and Cooling Company
05.2023 - 03.2025
  • Managed daily administrative operations, customer scheduling, and staff coordination.
  • Oversaw bookkeeping, cash flow tracking, invoicing, and payroll processing.
  • Delivered high-quality customer service by addressing concerns promptly and ensuring smooth service delivery.
  • Supported hiring and training of new staff, fostering a positive and efficient work environment.

Teller

Wells Fargo
03.2016 - 04.2017
  • Processed financial transactions quickly and accurately, while delivering excellent customer service.
  • Assisted with account inquiries and maintained accurate records.
  • Balanced cash drawers daily, ensuring compliance with bank policies.

Teacher

Montessori Academy of Virginia
08.2011 - 02.2016
  • Created and implemented engaging lesson plans to promote student growth.
  • Maintained organized classroom management and clear communication with parents.

Education

High School Diploma -

Oscar Smith High School
Chesapeake, VA

Skills

  • Bilingual: Fluent in Spanish and English
  • Customer Service & Sales Support
  • Office & Retail Operations Management
  • Cash Handling & Bookkeeping
  • Microsoft Office & POS Systems
  • Staff Coordination & Training
  • Multitasking & Problem Solving
  • Adaptable
  • Reliable
  • Goal-Oriented

Additional Information

Fluent in Spanish and English, Strong interpersonal and communication skills, Dependable and flexible with evening and weekend availability

Timeline

Office Manager

Heating and Cooling Company
05.2023 - 03.2025

Server

Giannia's Restaurant Pizzeria
10.2021 - Current

Teller

Wells Fargo
03.2016 - 04.2017

Teacher

Montessori Academy of Virginia
08.2011 - 02.2016

High School Diploma -

Oscar Smith High School

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Wendy X. Galicia Cano