Wenwu Mulbah
Manassas
Summary
Operations and communications professional with experience supporting nonprofit organizations, healthcare systems, and administrative operations. Skilled in coordinating complex projects, managing programs and events, developing digital content, organizing logistics, maintaining accurate records, and supporting organizational goals. Experienced in remote collaboration, administrative coordination, public speaking, stakeholder engagement, and process improvement. Brings a unique combination of organizational leadership, behavioral science, healthcare, and data management experience to improve workflows, strengthen communication, and deliver results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Inova Fairfax Hospital
Fairfax, VA
11.2025 - Current
- Manage multiple priorities and coordinate complex workflows in a fast-paced, high-acuity environment while maintaining quality and operational efficiency.
- Serve as a primary liaison between patients, families, and interdisciplinary teams, utilizing strong communication and relationship-management skills.
- Coordinate with physicians, pharmacy, case management, and ancillary departments to ensure seamless care transitions and timely resolution of issues.
- Analyze clinical information, identify changes and potential risks, and make timely decisions in rapidly changing situations.
- Maintain accurate documentation and manage sensitive information within electronic health record systems while ensuring regulatory compliance and data integrity.
- Educate individuals and families by translating complex information into clear, understandable guidance and actionable next steps.
- Demonstrate leadership, adaptability, and sound judgment while balancing competing priorities and delivering exceptional service in a high-pressure environment.
Operations & Communications Coordinator
Lighthouse International Nonprofit Organization
06.2020 - Current
- Managed day-to-day organizational operations, supporting leadership across administrative, financial, and program initiatives.
- Maintained financial records, performed bookkeeping, tracked expenses, and managed budgets for programs and organizational activities.
- Designed and produced promotional materials, including flyers, presentations, social media content, and marketing campaigns.
- Created and edited videos, photographs, and digital content to support organizational communications and outreach efforts.
- Planned and coordinated conferences, community programs, and large-scale events from conception to execution.
- Organized domestic and international travel logistics, including accommodations, transportation, registrations, itineraries, and expense management for groups and leadership teams.
- Coordinated group events and managed vendor relationships, contracts, and event budgets.
- Served as an executive assistant, managing schedules, correspondence, meeting coordination, and special projects.
- Delivered presentations and spoke publicly at conferences and large events, engaging diverse audiences and representing the organization professionally.
- Collaborated with cross-functional teams and adapted to various organizational needs, demonstrating versatility, initiative, and strong problem-solving skills.
Certified Pharmacy Technician
CVS/Omnicare
Richmond, VA
09.2018 - 03.2023
- Maintained and managed high volumes of confidential patient and prescription data, ensuring complete accuracy and compliance with HIPAA regulations and company policies.
- Performed detailed data entry and verification of prescription information across multiple pharmacy management systems and databases.
- Audited records for discrepancies, incomplete information, and data inconsistencies, proactively identifying and resolving issues to maintain data integrity and reduce errors.
- Processed, tracked, and updated prescription records while adhering to federal regulations, insurance requirements, and internal compliance standards.
- Maintained electronic documentation and ensured proper handling of sensitive information in accordance with regulatory and privacy requirements.
- Collaborated with pharmacists, healthcare providers, insurance companies, and internal departments to obtain and verify information necessary for prescription processing and patient services.
- Demonstrated exceptional attention to detail, accuracy, and organizational skills while managing competing priorities in a high-volume, deadline-driven environment.
- Utilized multiple software systems and databases to retrieve, update, and analyze information, strengthening technical proficiency and data management capabilities.
- Supported quality assurance initiatives by identifying process inefficiencies and ensuring adherence to operational and regulatory standards.
Education
Bachelor of Science - Nursing
George Mason University
Fairfax, VA08-2025
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05-2021
Skills
Tools & Software: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams), Google Workspace, Canva, SPSS, Electronic Health Record (EHR) Systems, Database Management Systems, Data Entry Platforms
Operations & Project Management: Project Coordination, Program Management, Administrative Support, Executive Support, Event Planning, Logistics Coordination, Travel Management, Budget Tracking, Expense Management, Process Improvement
Data, Compliance & Healthcare Systems: HIPAA Compliance, Patient Data Protection, Regulatory Compliance, Quality Assurance, Data Management, Documentation Management, Records Management, Epic, RxConnect, Healthcare Information Systems
Communication & Creative Skills: Public Speaking, Professional Communication, Stakeholder Engagement, Training & Development, Graphic Design, Digital Content Creation, Video Editing, Photo Editing, Social Media Management, Presentation Design
Research & Behavioral Skills: Research Methods, SPSS, Behavioral Science, Data Analysis, Human Behavior, Conflict Resolution, Critical Thinking
Certification
Registered Nurse - 0001342016
Timeline
Registered Nurse
Inova Fairfax Hospital
11.2025 - Current
Operations & Communications Coordinator
Lighthouse International Nonprofit Organization
06.2020 - Current
Certified Pharmacy Technician
CVS/Omnicare
09.2018 - 03.2023
Bachelor of Science - Nursing
George Mason University
Bachelor of Science - Psychology
Virginia Commonwealth University