Dedicated professional with strong customer service and appointment scheduling skills. Committed to maintaining a professional environment while ensuring exemplary service and compliance with health regulations.
Overview
1
1
year of professional experience
Work History
Hybrid Receptionist & Playroom Attendant
Playful Pack
Richmond
01.2026 - 04.2026
Greeted and welcomed clients at reception, ensuring positive first impressions.
Managed incoming calls to ensure timely responses and direct inquiries to appropriate staff.
Scheduled and confirmed appointments for seamless client interactions.
Provided exemplary customer service during all interactions with internal and external customers.
Updated and recorded customer information to ensure accuracy and support efficient service delivery.
Prepared welcome packages for new customers to facilitate a smooth onboarding experience.
Maintained a tidy reception area to promote professionalism.
Assisted with administrative tasks, including data entry and document filing.
Baker
Sugar Shack Bakery
Chesterfield
01.2025 - 05.2025
Followed standardized recipes to ensure uniformity in baked items.
Decorated donuts with icing, sprinkles and other edible decorations.
Packaged finished products attractively for display and customer purchase, enhancing presentation.
Provided excellent customer service during order taking and inquiries.
Coordinated with team members to consistently achieve daily production goals.
Assisted in inventory management of baking supplies and ingredients.
Ensured cleanliness and organization of baking area and equipment to promote safe working conditions.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Ensured that all health regulations were followed at all times while working in the kitchen.