Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Equipment installed
References
Timeline
Generic

Westen Patton

Roanoke

Summary

Detail-oriented Lead Installer with extensive experience in equipment installation and fiber optic testing. Proven ability to troubleshoot complex issues and train junior technicians, ensuring high-quality project outcomes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Level 4 Lead Installer

MasTec Network Solutions
Roanoke
04.2014 - Current
  • Installed central office equipment and systems for telecommunications companies.
  • Collaborated with teams to ensure timely project completions.
  • Maintained and troubleshot equipment to ensure optimal performance.
  • Trained junior installers on best practices and safety protocols.
  • Coordinated with vendors to procure necessary materials for installations.
  • Documented installation processes and updates for future reference.
  • Adhered to industry standards and regulations during all installation activities.
  • Carried out upgrades or modifications on existing telecom infrastructure as required.
  • Trained junior technicians on how to properly install telecommunications equipment in a central office environment.
  • Installed, terminated and tested copper cable in central office environment.
  • Maintained detailed records on all installed systems and components.
  • Resolved complex technical problems encountered during installation activities.
  • Performed equipment installations, maintenance and repair of various types of telecommunications equipment.
  • Assisted with the removal of old equipment from central office sites.
  • Maintained accurate records of all work completed in accordance with company policies and procedures.
  • Performed quality assurance checks on newly installed systems before they went live in production mode.
  • Conducted site surveys to identify any potential problems prior to installation activities.
  • Ensured that all safety regulations were adhered to during installation activities.
  • Installed, set up, and repaired devices and system components.
  • Assembled and installed communication equipment.
  • Installed and repaired distribution racks and cables.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Tested connections to verify power supplies and communication link functionality.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
  • Installed fiber optic cables in central office locations, government and commercial buildings.
  • Tested and validated fiber connections using specialized equipment.
  • Trained junior technicians on installation and testing procedures.
  • Inspected and tested fiber optics equipment to ensure optimal performance.
  • Built out new fiber runs for customer connections.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Documented installation records in a timely manner.
  • Tracked inventory levels of tools, parts, and supplies used in job sites.
  • Monitored progress reports and documented results from each job site visit.
  • Set up modems and other hardware with necessary cables.

Installation Assistant

StageSound
Roanoke
09.2020 - 11.2020
  • Support installation of stage production equipment such as lighting, audio systems, cameras, digital displays, and projections in concert venues, churches, and auditoriums.

Bartender

Longhorn Steakhouse
Williamsburg
01.2012 - 04.2014
  • Mixed cocktails and crafted unique drinks for diverse clientele.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Provided exceptional customer service to enhance guest experiences.
  • Trained new bartenders on drink preparation and customer interaction standards.
  • Managed inventory by tracking supplies and placing timely orders.
  • Handled cash transactions accurately and balanced registers at shift end.
  • Collaborated with kitchen staff to coordinate food and drink service efficiently.
  • Resolved customer complaints promptly to ensure satisfaction during visits.
  • Performed opening and closing duties including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Restaurant Manager

Applebee's Neighborhood Grill & Bar
Wytheville
06.2002 - 12.2011
  • Managed daily restaurant operations and ensured high-quality customer service.
  • Trained and supervised staff to maintain efficient service standards.
  • Developed and implemented operational procedures for kitchen and dining areas.
  • Monitored inventory levels and coordinated supply orders with vendors.
  • Handled customer inquiries and resolved complaints promptly and professionally.
  • Scheduled employee shifts to optimize staffing during peak hours.
  • Conducted regular performance evaluations to guide team development.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Optimized profits by controlling food, beverage and labor costs.

Education

High School Diploma -

Bland High School
Bland, VA
05-1999

Skills

  • Equipment installation
  • Fiber optic testing
  • Safety compliance
  • Project management
  • Quality assurance
  • Inventory management
  • Site surveying
  • Team training
  • Problem solving
  • Effective communication
  • Vendor coordination
  • Technical documentation
  • Maintenance and repair

Affiliations

  • Accomplished Wood turner
  • Live event DJ for social events, night clubs and private parties

Certification

  • CPR certified
  • OSHA 10 certified
  • Blood born pathogen trained
  • RF trained
  • ESD trained

Equipment installed

  • Fujitsu 9500
  • Ciena 6500 PTS, T12, T24, Photonic, 8 slot and RMS
  • TA 5000
  • TA 3000
  • TELLABS T 1000
  • FLASHWAVE 4100
  • FLASHWAVE 4500
  • CANOGA PERKINS NID SHELVES
  • QUEST CONTROLS TEL SEC ALARM PANELS
  • CISCO 2911 ROUTER
  • CISCO ME3400 SWITCH
  • CISCO 1100 TG ROUTERS
  • ARISTA SWITCH
  • ALU 7750
  • DCD 400 CLOCK
  • SYMMETRICON CLOCK
  • DS1 PANELS
  • DS3 PANELS
  • DSO FRAME BLOCKS
  • NOKIA 7750 SR-A8
  • JUNIPER ERX 1440
  • CBX 500

References

References available upon request.

Timeline

Installation Assistant

StageSound
09.2020 - 11.2020

Level 4 Lead Installer

MasTec Network Solutions
04.2014 - Current

Bartender

Longhorn Steakhouse
01.2012 - 04.2014

Restaurant Manager

Applebee's Neighborhood Grill & Bar
06.2002 - 12.2011

High School Diploma -

Bland High School

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Westen Patton