Whitney Nolen
Fieldale,VA
Summary
Accomplished leader in clinical reimbursement, known for effective communication and team motivation. Track record of achieving compliance and revenue growth through data-driven decision-making and process improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Director of Clinical Reimbursement
Hill Valley Health Care
Woodmere, NY
03.2023 - Current
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
- Led a team of 23 coordinators to achieve consistent revenue growth through effective leadership and strategic planning.
- Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Traveler MDS Coordinator
Hill Valley Healthcare
Woodmere, NY
11.2022 - 03.2023
- Coordinated MDS assessments to ensure compliance with regulatory standards and enhance patient care quality.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Conducted audits of current MDS records to identify discrepancies and improve record accuracy, enhancing reimbursement rates for the facility.
MDS Coordinator
Blue Ridge Therapy Connection
Stuart, VA
09.2021 - 11.2022
- Conducted comprehensive assessments to determine patient care needs and develop individualized care plans.
- Collaborated with interdisciplinary teams to ensure adherence to regulatory compliance and quality standards.
- Facilitated staff training on MDS processes to enhance knowledge and improve documentation accuracy.
- Implemented process improvements that streamlined MDS documentation, increasing efficiency in data entry tasks.
- Led weekly utilization review to go over recent clinical activities.
Registered Nurse, PICU
Roanoke Memorial Hospital
Roanoke, VA
01.2020 - 08.2021
- Conducted comprehensive assessments of pediatric patients to identify changes in condition and adjust care plans accordingly.
- Responded swiftly to emergencies, utilizing advanced life support techniques as necessary for critical patients.
- Enhanced interdisciplinary communication by collaborating with physicians, therapists, and other healthcare professionals to develop comprehensive treatment plans for patients.
- Streamlined discharge planning by coordinating with multidisciplinary teams to ensure continuity of care for transitioning patients from the PICU to home or other facilities.
Registered Nurse Neurotrauma PCU
Roanoke Memorial Hospital
Roanoke, VA
09.2018 - 01.2020
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Associate of Science - Registered Nurse
Patrick Henry Community College
Martinsville, VA05-2018
Skills
- Staff training and development
- Staff management
- Budget development
- Revenue growth
- Data analysis
Certification
Resident Assessment Coordinator
- Exp: 10/2026
Timeline
Regional Director of Clinical Reimbursement
Hill Valley Health Care
03.2023 - Current
Traveler MDS Coordinator
Hill Valley Healthcare
11.2022 - 03.2023
MDS Coordinator
Blue Ridge Therapy Connection
09.2021 - 11.2022
Registered Nurse, PICU
Roanoke Memorial Hospital
01.2020 - 08.2021
Registered Nurse Neurotrauma PCU
Roanoke Memorial Hospital
09.2018 - 01.2020
Associate of Science - Registered Nurse
Patrick Henry Community College