Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Wheeler

Carrollton,VA

Summary

Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Dispatch Admin/Case Creation

Daktronics
02.2024 - Current
  • Collaborated with the Dispatch and Field Service teams to schedule proactive service work, including event support, installations, and system checks.
  • Organized and updated spreadsheets to effectively communicate across multiple teams.
  • Effectively managed the needs of multiple accounts to ensure contractual obligations were being met for each customer entitled to proactive service.
  • Assisted with additional day-to-day operations as needed, including invoice processing.

Tenant Services Representative

Baylor Management Corporation
Norfolk, VA
11.2016 - 02.2024
  • Streamlined office operations by effectively monitoring and addressing client correspondence and project updates on a daily basis.
  • Planned and supervised logistics and materials for weekly staff meeting.
  • Coordinated maintenance for over 50 commercial and residential properties and supervised maintenance technicians.
  • Assisted management with recruitment and hiring of staff.

Front Desk

Massage Luxe
Suffolk, VA
09.2013 - 12.2016
  • Answered multi-line phone system and promptly handled inquiries.
  • Maintained and updated client records.
  • Scheduled appointments and maintained calendars for multiple providers.
  • Built rapport with clients to ensure membership retention.

Education

Bachelor of Arts - Psychology, Leadership Studies

Christopher Newport University
Newport News, VA
05-2015

Skills

  • Administrative Support
  • Database Management
  • Operations Support
  • Attention to Detail

Timeline

Dispatch Admin/Case Creation

Daktronics
02.2024 - Current

Tenant Services Representative

Baylor Management Corporation
11.2016 - 02.2024

Front Desk

Massage Luxe
09.2013 - 12.2016

Bachelor of Arts - Psychology, Leadership Studies

Christopher Newport University
Whitney Wheeler