William Andre
5147 Penn ST Bealeton
Summary
Google defines 'dedicated' as "devoted to a task or purpose; having single-minded loyalty or integrity." I would use the word 'dedicated' to describe my work ethic. I believe every presented task should be completed swiftly with purpose, effort and critical thinking. My purpose is to exceed your expectations with the utmost loyalty and integrity.
Overview
9
9
years of professional experience
Work History
Sales Professional
Ourisman Ford of Manassas
10.2021 - Current
- Sold 195.5 vehicles in 2024 and was a top sales performer at the #8 Ford in the nation.
- Assisted finance team to achieve total 'back end gross' of $373,217 in 2024 with a $1,931 'back end gross' PVR on my personal deals.
- Made the dealership over $284,273 in total profit in 2024, including processing fees, making me the most profitable salesperson.
- Achieved a total internet lead closing ratio of 17% in 2024.
- Achieved a total phone lead closing ratio of 40% in 2024.
- Achieved a total walk-in lead closing ratio of 52% in 2024.
- Achieved a total trade capture of 48% in 2024. 94.5 trades captured out of 195.5 vehicles sold.
- Led the dealership in achieving an almost perfect customer survey score in 2024, and was called upon by management to help coworkers improve their scores.
- Dealership was a 2023 President's Award recipient since I had the highest survey score the most customer surveys.
- Assisted in simplifying the sales process for efficiency while mitigating deal incompliance.
- Built strong relationships with customers through personalized service, enhancing client loyalty and had the most repeat business.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Proficient in Eleads, VinSolutions, VAuto, Accu-Trade, RouteOne, Microsoft Word, Microsoft Excel, Microsoft Powerpoint and Microsoft Teams.
- Stayed current on company offerings and industry trends and used them to my advantage.
Sales Professional
Lindsay Chrysler Dodge Jeep Ram
02.2021 - 10.2021
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
- Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
- Negotiated prices, terms of sales and service agreements.
- Exceeded company-defined sales quotas.
Senior Sales Manager
General Nutrition Center, GNC
04.2018 - 02.2021
- Oversaw and managed the five stores while ensuring their profit growth
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
Assistant Manager
Zaxby’s
01.2016 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
JV Football Coach
Handley High School
06.2016 - 11.2016
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Worked with offensive and defensive coaches to develop cohesive football program.
- Created a culture of accountability by setting clear expectations, following through with consequences, and rewarding hard work or dedication to the team.
Education
Bachelor of Science - Exercise Science Major/ Coaching Minor
Shenandoah University
Winchester, VA10-2021
Skills
- Leadership
- Accurate Deal Penciling
- Perfect Deal Compliance
- Deal Submission
- Performance Tracking
- Objection Handling
- CRM Proficiency
- Closing Techniques
- Negotiation Tactics
- Deal Structuring
- Trade Appraising
- Staff Training & Development
Timeline
Sales Professional
Ourisman Ford of Manassas
10.2021 - Current
Sales Professional
Lindsay Chrysler Dodge Jeep Ram
02.2021 - 10.2021
Senior Sales Manager
General Nutrition Center, GNC
04.2018 - 02.2021
JV Football Coach
Handley High School
06.2016 - 11.2016
Assistant Manager
Zaxby’s
01.2016 - 04.2018
Bachelor of Science - Exercise Science Major/ Coaching Minor
Shenandoah University
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