William Herring
Virginia Beach
Summary
Knowledgeable and results-oriented professional with several years of experience in planning, problem-solving, and team leadership. Adept at maximizing resource utilization to drive scalable operations and boost profitability. Skilled in project management, team coordination, and inventory control, ensuring ISO 9001 compliance and high-quality service delivery. Organized, systematic, and naturally adept at relationship-building, I have successfully led technical teams, coordinated complex security projects, and ensured customer satisfaction and operational excellence at every step."
Overview
30
30
years of professional experience
6
6
Certifications
Work History
Operations Manager / Project Manager
Integrated Security Technologies
Virginia Beach
12.2012 - 05.2024
- Setup new branch office in Virginia Beach / Tidewater region.
- Managed daily operations for Virginia Beach (Tidewater) office.
- Managed multiple federal government and K-12 projects.
- Coordinated and scheduled tasks for technicians regarding new installations and incoming service calls.
- Attend weekly project status meetings with customers to check the current status and plan upcoming tasks.
- Led team meetings to discuss project updates and operational challenges.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Led performance reviews, providing feedback and guidance to team members regularly.
- Approved payroll for our remote office, with headquarters.
- Coordinated team efforts to address client security needs and service requests.
- Conducts site surveys to assist sales team with labor hours and materials required for proposals.
- Managed incoming and outgoing inventory to maintain ISO 9001 standards.
- Complete project closeout documentation per ISO 9001 standards.
- Attend billing update meetings to track project billing percentages.
- File permit applications with various city and county localities for Fire/Life Safety, and Low Voltage Electrical Permits.
Senior Electronic Security Technician
Integrated Security Technologies
Herndon
04.2009 - 12.2012
- Installed and maintained security systems, including various types of access control, CCTV, IDS, and electromechanical locking hardware.
- Conducted routine maintenance on electronic security devices and systems.
- Performed as the team lead on many large-scale projects.
- Maintained detailed records of installations, repairs, and service requests.
- Planned security installations by surveying locations, laying out equipment and reading wiring plans.
Electronic Security Technician
Anderson Controls Inc.
Berryville
08.1999 - 05.2009
- Worked as a subcontractor to several security integrators in the Washington DC Metro region installing Access Control, IDS and CCTV systems.
Electronic Security Technician
Siemens/Sensormatic
Rockville
08.1994 - 08.1999
- Installed and maintained security systems, including various types of access control, CCTV, IDS, and electromechanical locking hardware.
Education
High School Diploma -
Thomas A. Edison
09-1991
Skills
- Operations management
- Project management
- Project coordination and leadership
- Performance evaluation
- Effective communication
- Problem solving
- Time management
- Schedule oversight
- Customer relationship management
- Engineering expertise
- Advanced technical troubleshooting abilities
- Multi-site operations management
- Inventory control
- Supply chain logistics
Certification
OSHA 30 Hour General Industry Training Course
Timeline
Operations Manager / Project Manager
Integrated Security Technologies
12.2012 - 05.2024
Senior Electronic Security Technician
Integrated Security Technologies
04.2009 - 12.2012
Electronic Security Technician
Anderson Controls Inc.
08.1999 - 05.2009
Electronic Security Technician
Siemens/Sensormatic
08.1994 - 08.1999
High School Diploma -
Thomas A. Edison