WILLIAM KENDALL
MIDLOTHIAN
Summary
Experienced professional with an extensive background in customer service and a strong interest in transitioning into the Cybersecurity field. Possessing an Associate's Degree in Information Technology - Web Design Specialization, I recently obtained my CompTIA Security+ certificate. I have a solid foundation in technology and a passion for ensuring digital security. Seeking an entry-level position to apply my skills and contribute to the protection of valuable data and networks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bartender
Cooper's Hawk Winery & Restaurants
11.2014 - Current
- Extensive cash handling and reconciliation to cash
- Responsible for preparation of drinks and spirits for bar guests and entire restaurant
- Weekly alcohol inventory control to ensure and maintain proper profit and cost control
- Extensive customer service behind bar and throughout entire restaurant
- Ensure overall satisfaction of food and spirits throughout entire restaurant.
Bar Manager/Bartender
JJ's Grille
06.2014 - 05.2017
- Weekly ordering of alcohol based on par inventory list for bar
- Worked with wine and alcohol vendors to procure new products while maintaining cost control
- Developed new signature cocktails to support bar marketing brand and increase profits.
Head Bartender/Trainer/Private Dining Professional
Fleming's Prime Steakhouse & Bar
06.2010 - 06.2014
- Extensive cash handling at times over $5,000
- Trained new members of staff on aspects of restaurant practices and expectations
- Worked private events at restaurant ranging from 10 to over 100 persons in attendance
- Performed occasional key managerial duties when requested
- Performed occasional nightly closing managerial duties.
Account Executive
All Risks, Ltd
09.2006 - 06.2010
- Quoted renewal book of business for designated agents and areas for underwriting team
- Quoted new business submissions as requested by lead underwriter
- Personally called on insurance agents to ensure and maintain performance integrity and overall satisfaction
- Marketed new and renewal business submissions in order to find the best insurance rates and policies for agents and insured
- Successfully retained over 80% of renewal policies through effective underwriting and presenting quotes to insurance agents
- Diagnosed and assisted with IT related issues within division.
Education
Associate of Applied Science - Information Technology - Web Design Specialization
John Tyler Community College
Chester, VA05.2009
Psychology, Criminal Justice
Radford University
Radford, VA05.1994
Skills
- Familiar computer
Programming languages
Including Java, C and Visual Basic
- Comprehensive knowledge of
Microsoft Office Package
Including Word, Access and Excel
- Strong computer skills
- Excellent record of client
Communication, outstanding
Analytical skills, and sound
Judgment
Certification
- CompTIA Security+
- Manufacturing Technician Level 1
- Manufacturing Specialist
- Licensed Property & Casualty Producer
Timeline
Bartender
Cooper's Hawk Winery & Restaurants
11.2014 - Current
Bar Manager/Bartender
JJ's Grille
06.2014 - 05.2017
Head Bartender/Trainer/Private Dining Professional
Fleming's Prime Steakhouse & Bar
06.2010 - 06.2014
Account Executive
All Risks, Ltd
09.2006 - 06.2010
Psychology, Criminal Justice
Radford University
Associate of Applied Science - Information Technology - Web Design Specialization
John Tyler Community College
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