William Marron

CAP 2 Team Lead

Wal-Mart Supercenter

04.2006 - Current

Directed team operations to enhance customer service and satisfaction.
Streamlined inventory management processes, reducing discrepancies and improving accuracy.
Mentored staff on best practices, fostering skill development and teamwork.
Implemented training programs to improve employee performance and operational efficiency.
Trained new team members by relaying information on company procedures and safety requirements.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Educated staff on organizational mission and goals to help employees achieve success.
Coordinated cross-departmental collaboration to optimize workflow and resource allocation.
Worked different stations to provide optimal coverage and meet production goals.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Evaluated staff performance and provided coaching to address inefficiencies.