William Mayhew
Purcellville
Summary
Dynamic General Manager skilled in optimizing operations and enhancing profitability. Expertise in compliance management and staff development, driving improvements in guest experiences and operational efficiency across multi-unit operations.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager
Ruth's Chris Steakhouse
Fairfax
09.2018 - Current
- Directed financial planning and budgeting, resulting in improved restaurant profitability.
- Analyzed monthly P&L statements to pinpoint actionable opportunities for profit growth and loss mitigation.
- Managed daily business operations, optimizing staffing, scheduling, inventory control, and sales for enhanced efficiency.
- Oversaw daily operations, ensuring high-quality guest experiences.
- Evaluated performance metrics to identify improvement areas in service delivery.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained updated knowledge through continuing education and advanced training.
Senior Manager
Carrabba's Restaurant
Germantown
03.2016 - 08.2018
- Led quality assurance efforts to maintain food safety standards and compliance.
- Implemented cost control measures to optimize inventory management.
- Coordinated staff scheduling and training programs to enhance team development.
- Cultivated positive work environment through intentional team communication strategies.
- Oversaw ordering and inventory management of all alcohol-related products to ensure compliance and availability.
Education
High School Diploma -
Massanutten Military Academy
Woodstock, VA05-1998
Skills
- Financial planning
- Inventory control
- Profit analysis
- Operational oversight
- Compliance management
- Customer relationship management
- Team development
- Performance evaluation
- Problem solving
- Team communication
- Multiunit operation management
- Multimillion-dollar P&L management
- Budgeting and cost control strategies
Certification
- Servsafe Professional Food Management
- Servsafe Professional Alcohol Management
Timeline
General Manager
Ruth's Chris Steakhouse
09.2018 - Current
Senior Manager
Carrabba's Restaurant
03.2016 - 08.2018
High School Diploma -
Massanutten Military Academy