William Obeng
Manassas
Summary
Enthusiastic professional skilled in customer service and technical problem solving. Experienced in collaborating with kitchen staff to ensure timely and accurate order delivery. Aiming to leverage strong organizational skills to improve service quality in future roles.
Overview
2
2
Languages
2
2
Certifications
1
1
year of professional experience
Work History
Server
The wellington at lake manassas
Gainesville
09.2024 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently for timely delivery.
- Assisted in setting up and maintaining dining areas for guest comfort.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Maintained cleanliness and organization of dining and service areas.
- Handled customer inquiries and resolved issues promptly and professionally.
- Supported team members during busy shifts to enhance service quality.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
Education
Bachelor of Science - Computer Science
Virginia Commonwealth University
Richmond, Virginia, VASkills
- Programming languages
- Technical problem solving
- Team collaboration
- Customer service
- Time management
- Team management
- Planning
- Project management
- Analytical and critical thinking
- Microsoft Word
- Organizational skills
Languages
English
Native/ Bilingual
twi
Limited
Certification
Linx certification
Timeline
Server
The wellington at lake manassas
09.2024 - 08.2025
Bachelor of Science - Computer Science
Virginia Commonwealth University