William Parrish
Richmond
Summary
Dynamic and dedicated professional with experience as a To-Go Server at Texas Roadhouse, excelling in customer engagement and cash management. Proven ability to enhance guest satisfaction through effective communication and teamwork, while maintaining cleanliness standards. Quick learner with a strong sense of urgency, committed to delivering exceptional service and fostering customer loyalty.
Developed customer service and multitasking skills in fast-paced food service environment. Seeking to transition into new field where quick learning and adaptability are valued. Focused on leveraging strong communication and organizational abilities to contribute effectively in new role.
Offering strong candidate profile with willingness to learn and develop in fast-paced environment. Brings understanding of customer service principles and can quickly adapt to new procedures and technologies. Ready to use and develop communication and organizational skills in To-Go Server role.
Positive, upbeat, and customer-focused personality with aptitude for multitasking and quick learning. Familiar with food safety standards and proficient in order processing and payment handling. Committed to providing efficient service that ensures customer satisfaction and repeat business.
Customer service professional with solid foundation in delivering top-notch service in dynamic and busy settings. Proven ability to handle multiple tasks efficiently while maintaining attention to detail and quality. Known for strong teamwork and adaptability, ensuring smooth operations and satisfied customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
To-Go Server
Texas Roadhouse Restaurant
06.2023 - 08.2024
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Accurately processed to-go orders, ensuring timely meal preparation and delivery.
- Maintained cleanliness and organization of to-go area, promoting a positive dining environment.
- Collaborated with kitchen staff to communicate special requests and dietary needs effectively.
- Managed cash handling for transactions, ensuring accuracy in payments and change given.
- Resolved customer inquiries and complaints promptly to maintain high service standards.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
Education
High School Diploma -
Chancellor High School
Fredericksburg05-2024
Skills
- Proficient in managing multiple tasks
- Quick learner
- Sense of urgency
- Adaptable mindset
- Customer engagement strategies
- Cleanliness standards
- Tablet ordering systems
- Point of sale systems
- Cash management
- Payment processing
- Teamwork and collaboration
- Time management
- Professional demeanor
Certification
- Customer Service Training - 03/14/2023
Timeline
To-Go Server
Texas Roadhouse Restaurant
06.2023 - 08.2024
High School Diploma -
Chancellor High School
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