William Roldan
Gainesville,VA
Summary
Results-driven Asset Protection Manager with nearly 8 years of experience excelling in multi-store leadership, shrink reduction, and crisis response. Proven ability to implement proactive loss prevention strategies and build strong law enforcement partnerships in respective counties. Skilled in conducting complex investigations and developing high-potential talent, ensuring compliance and operational excellence across multiple retail locations. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Multi-Store Asset Protection Manager
Macy's
2025.06 - Current
- Lead Asset Protection strategy across multiple retail locations by partnering with store and district leadership to reduce shrink, improve operational performance, and protect company assets
- Conduct complex internal and external investigations involving theft, fraud, policy violations, and workplace safety incidents while ensuring compliance with company policies and legal standards
- Analyze shortage trends, operational metrics, and investigative data to identify risks and implement proactive loss prevention strategies
- Identify high-potential talent and create individualized development plans to prepare associates and leaders for future growth opportunities
- Develop strong partnerships with local law enforcement and the District Attorney's Office to support Organized Retail Crime investigations and successful criminal prosecutions
- Provide coaching and guidance to Store Managers and operational leaders on shortage reduction, compliance, safety, and Asset Protection best practices
- Lead emergency response efforts and partner with Human Resources on sensitive employee investigations and corrective actions
Multi-Store Asset Protection Partner
Sephora
2024.07 - 2025.06
- Supported Asset Protection practices across multiple locations throughout Northern Virginia
- Conducted investigations into internal theft, external theft, fraud, and Organized Retail Crime
- Built partnerships with store leadership to improve operational compliance and shortage reduction
- Performed audits, operational reviews, and inventory controls
- Delivered Asset Protection training and coaching to store teams
- Maintained strong partnerships with law enforcement and in each appropriate country
Asset Protection Specialist
Target
2019.12 - 2024.07
- Led external investigations across multiple district involving theft, fraud, and Organized Retail Crime
- Developed asset protection strategies that strengthened store safety, reduced shortage, and improved operational performance
- Managed internal investigations while maintaining confidentiality and policy compliance
- Served as District Trainer, mentoring newly hired Asset Protection Specialists and creating development plans
- Recruited, coached, and developed hourly team members
- Conducted CCTV surveillance, evidence collection, and investigative case management
- Recognized with multiple district performance awards for investigative excellence and leadership.
Education
Associate of Science - Business Management
Northern Virginia Community College
Annandale, VA2024-06
Skills
- Multi-Store Asset Protection Leadership
- Shrink Reduction Strategies
- Internal & External Investigations
- Organized Retail Crime (ORC) Investigator
- Operational Audits
- Workplace Safety & Crisis Response
- CCTV Surveillance
- Interview & Investigation Techniques
- Law Enforcement Partnerships
- Data Analysis
- Team Leadership & Development
- Microsoft Office Suite
- Cross-Functional Collaboration
- Proactive Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Multi-Store Asset Protection Manager
Macy's
2025.06 - Current
Multi-Store Asset Protection Partner
Sephora
2024.07 - 2025.06
Asset Protection Specialist
Target
2019.12 - 2024.07
Associate of Science - Business Management
Northern Virginia Community College