William Wilmer
Ruckersville
Summary
Dynamic and detail-oriented professional with extensive experience at TJ Maxx, excelling in stock organization and customer service. Proven ability to enhance operational efficiency through effective merchandise handling and strong vendor engagement. Recognized for developing positive relationships with colleagues and delivering exceptional shopping experiences. Skilled in shipment processing and inventory control.
Reliable Warehouse Assistant with 2 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution.
Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Astute professional highly skilled in customer service and relationship building.
Overview
2
2
years of professional experience
Work History
Backroom Associate/Home Associate
TJ Maxx
09.2024 - Current
- Maintained orderly stockroom for ease of retrieval.
- Received incoming merchandise and stored in correct stock locations.
- Followed proper procedures for item receipt, storage and inventory control.
- Developed and maintained successful working relationships with colleagues.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Adhered to safety regulations and practiced safe work habits.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Verified safe and secure storage of merchandise and supplies.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Seasonal Stockroom Associate
Kohl's
09.2023 - 01.2024
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associate of Arts - Liberal Arts
Piedmont Virginia Community College
Charlottesville, VA11-2025
Skills
- Stock organization
- Merchandise pick-up procedures
- Return processing expertise
- Pick-up policies
- Merchandising assistance
- Receiving experience
- Customer service
- Vendor engagement
- Order picking
- Shipment processing
- Shipment preparation
- Storeroom organization
- Promotional display building
- Barcode scanning
Languages
English
Native or Bilingual
Timeline
Backroom Associate/Home Associate
TJ Maxx
09.2024 - Current
Seasonal Stockroom Associate
Kohl's
09.2023 - 01.2024
Associate of Arts - Liberal Arts
Piedmont Virginia Community College
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