Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Gregory Creel

Henrico,VA

Summary

I have a lengthy work history in the field of Social Work and Social Navigation. I have skills that would be a good fit in helping the members of our community. I have a passion to help those in need.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Social Needs Navigator

Richmond YMCA
10.2021 - Current
  • Work closely with families to assist in times of need. Jobs, Food, Evictions, etc.
  • Engaged entire families in year long Family Strengthening Program. Meet with families monthly to measure successes and challenges that we can resolve together.
  • Participate in community events to promote Navigation and the areas we can best serve the community with.
  • Handle a large caseload with on-going project with EBT clients and Medicare clients.
  • Work twice monthly at the Richmond Resource Center to assist walk-ins and phone inquires in need pf assistance.
  • Manage multiple types of caseloads each day.

Child Support Specialist, Senior

State of VA, Department of Social Services
11.1994 - 01.2020
  • Enhanced child support enforcement by conducting thorough case investigations and analysis.
  • Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
  • Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
  • Maintained strict confidentiality while managing sensitive information related to clients'' personal lives and finances.
  • Authorized to Calculated Child Support amounts to avoid court appearances.

Education

Associate of Science - Business

Tidewater Community College
Suffolk, VA

Skills

  • I have the ability to problem solve based on experience and knowledge
  • Ability to multi task in a fast paced environment
  • Great communication skills with the community
  • Excellent skills in managing time and a complex caseload

Certification

State Certified Community Health Worker

Timeline

Social Needs Navigator

Richmond YMCA
10.2021 - Current

Child Support Specialist, Senior

State of VA, Department of Social Services
11.1994 - 01.2020

Associate of Science - Business

Tidewater Community College

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William Gregory Creel