Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic
William (Tres) Flippo III

William (Tres) Flippo III

Midlothian

Summary

Hardworking and adaptable professional with extensive restaurant and auto brokerage experience, seeking to transition into a new industry. Skilled in customer service, teamwork, and problem-solving, with a strong work ethic and ability to thrive in fast-paced environments.


Eager to apply transferable skills in a new role with opportunities for growth and development.

Overview

19
19
years of professional experience

Work History

Office Manager's Assistant

Marshall's Auto Broker
01.2018 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Established administrative work procedures to track staff's daily tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Liaised between clients and vendors and maintained effective lines of communication.

Medical Courier

Excel Courier Services
03.2021 - 01.2022
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.

Property Preservation Manager

Atlantic Tide Field Services
02.2010 - 12.2017
  • Conduct inspections of foreclosed and REO properties to assess condition, ensuring compliance with lender and investor guidelines
  • Perform property maintenance, including securing premises, lawn care, debris removal, winterization, and minor repairs
  • Coordinate and manage vendor services, such as plumbing, electrical, roofing, and pest control, to maintain properties in market-ready condition
  • Document property conditions through detailed reports, photos, and records, ensuring accuracy and timely submission to clients
  • Ensure properties comply with local regulations regarding upkeep and safety, working closely with code enforcement agencies when necessary
  • Identify and address safety hazards and code violations promptly to avoid legal issues and penalties

Assistant Restaurant Manager

Hooters Restaurant
06.2006 - 06.2009
  • Assist in managing, training, and scheduling front-of-house staff, including hosts, servers, and bussers
  • Oversee daily shifts to ensure all staff are performing their duties efficiently and meeting customer service standards
  • Provide ongoing training and support to ensure staff are knowledgeable about menu offerings, promotions, and company policies
  • Greet and welcome guests, ensuring a positive dining experience from arrival to departure
  • Handle customer complaints and resolve issues in a prompt and courteous manner to maintain guest satisfaction
  • Regularly check on guests during their dining experience, offering assistance and addressing any concerns
  • Ensure the dining area is clean, organized, and properly set up for each service
  • Monitor table rotation and seating to optimize guest flow and minimize wait times
  • Assist with opening and closing procedures, including cash handling, end-of-day reporting, and reconciling sales
  • Coordinate with kitchen staff to ensure orders are delivered accurately and in a timely manner
  • Monitor inventory levels for front-of-house supplies (menus, linens, utensils, etc.) and order as necessary
  • Ensure that point-of-sale (POS) systems and other equipment are functioning properly and report any technical issues
  • Ensure compliance with health, safety, and sanitation regulations in the dining area
  • Implement and enforce restaurant policies related to hygiene, food safety, and customer service
  • Work closely with the Back of the House (BOH) team and other managers to ensure smooth coordination between kitchen and service staff
  • Attend regular management meetings to provide feedback and discuss strategies for improving operations and customer satisfaction

Education

Associate of Applied Science - Music Management

Art Institute of Ft. Lauderdale
Ft. Lauderdale, FL
12.2017

Skills

  • Customer service
  • Clear oral/written communication
  • Organizational skills
  • Relationship building

Activities

Volunteer Caterer during Hurricane Katrina Relief Efforts, Provided essential meal services to displaced individuals and emergency response teams during the aftermath of Hurricane Katrina. Assisted in preparing, cooking, and distributing meals to shelters and relief centers, ensuring food safety and sanitation in high-pressure conditions. Collaborated with other volunteers and organizations to coordinate large-scale meal deliveries, helping to feed hundreds of people daily. Adapted quickly to resource limitations and challenging environments, demonstrating compassion, teamwork, and a strong commitment to supporting the affected communities during a crisis.

Timeline

Medical Courier

Excel Courier Services
03.2021 - 01.2022

Office Manager's Assistant

Marshall's Auto Broker
01.2018 - Current

Property Preservation Manager

Atlantic Tide Field Services
02.2010 - 12.2017

Assistant Restaurant Manager

Hooters Restaurant
06.2006 - 06.2009

Associate of Applied Science - Music Management

Art Institute of Ft. Lauderdale

Similar Profiles

CREATE PROFILE
William (Tres) Flippo III