Willliam Bowles

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.
• Scheduled closing appointments for sellers and buyers or arranged for delivery of documents for out of area closings.
• Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
• Returned executed loan packages to lender for review and approval in accordance with lender instructions.
• Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
• Followed-up on status of releases, policies, and return of recorded documents.
• Forwarded title clearing documentation to title officer for approval.
• Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
• Examined Title Searches for potential items of concern and addressed immediately.
• Checked signatures and legal descriptions for accuracy and integrity.
• Communicated requirements and title exception information to clients.
• Managed real estate closing process in compliance with applicable standards and legal requirements.
• Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
• Opened incoming orders and set up escrow of Purchase, Sale and Refinance agreement.
• Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
• Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
• Set up, stored and updated customer files, department records and regulatory paperwork.
• Prepared Title Binders, Prepared Deeds and all Closing docs related to the settlements
• Affirmed loan document accuracy to protect lenders from potential fraud.
• Consulted with outside vendors to identify and resolve loan closing issues. Ordered all Loan and Judgment / Lien payoffs to ensure transfer of Clean title

Worked on a rotating schedule-Ticket Counter, Baggage Loading, Ramp Duties, including driving the shuttle bus, marshalling incoming and outgoing aircraft, Stocking the Galley and cleaning the aircraft between flights

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided training and support to new associates to help provide high-quality customer service.